I am looking for specs on what Avaya is sending when the call type in a route pattern is hnpa versus locl.
When changing a customer over from one PRI service to Bell in Canada my S8300's are not able to make local calls using hnpa as they were before.
More important the alrt feature for crisis alert is no longer working when locl is entered as call type for 911 calls (alrt does not pass the call)
Any info on what locl and hnpa are sending to telco would be appreciated .
thanks
When changing a customer over from one PRI service to Bell in Canada my S8300's are not able to make local calls using hnpa as they were before.
More important the alrt feature for crisis alert is no longer working when locl is entered as call type for 911 calls (alrt does not pass the call)
Any info on what locl and hnpa are sending to telco would be appreciated .
thanks