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Locales in Unity Conection

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alapi

alapi

Technical User
Apr 24, 2003
40
ES
Hi all,

I have a problem with the locale in Cisco Unity Connection.

I have try with CUC 7.0.1 and 7.0.2,
I try to load the locale: uc-locale-es_ES-7.0.1.0-323 (the last in cisco web),
I don't know it's is important but I have a demo licence (2 port and 10 users),

and always get the same problem:

Error encountered: ERROR: Install script of option /common/download//uc-locale-es_ES-7.0.1.0-323.cop failed

the log says that:

Code: 
05/08/2009 17:57:57 file_list.sh|Starting file_list.sh|<LVL::Info>
05/08/2009 17:57:57 file_list.sh|Parse argument method=sftp|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|Parse argument source_dir=/mnt/stg4/iso-images/cisco|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|Parse argument dest_file=/var/log/install/downloaded_versions|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|Parse argument remote_host=10.0.0.9|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|Parse argument user_name=null|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|Calling SFTP command with metering off|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|SFTP command complete (0)|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|List file (pre-filtered):|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|(CAPTURE) 2003.1.2a-H.iso|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|(CAPTURE) CCM5.1.iso|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|(CAPTURE) CCM6.0.iso|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|(CAPTURE) CiscoCCM6.0.1.iso|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|(CAPTURE) CiscoCCM6.1.3.iso|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|(CAPTURE) CiscoUC7.0.iso|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|(CAPTURE) IPCCEx-5.0.02064.0DVD1.iso|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|(CAPTURE) UCSInstall_UCOS_6.1.2.1000-13.iso|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|(CAPTURE) UCSInstall_UCOS_6.1.3.1000-16.iso|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|(CAPTURE) UCSInstall_UCOS_SU_6.1.2.1002-1.sgn.iso|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|(CAPTURE) UPSInstall_UPOS_7.0.iso|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|(CAPTURE) cm-locale-es_ES-6.1.1.2000-1.cop.sgn|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|(CAPTURE) cm-locale-es_ES-6.1.3.1000-1.cop.sgn|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|(CAPTURE) uc-locale-es_ES-7.0.1.0-323.cop.sgn|<LVL::Debug>
05/08/2009 17:57:57 file_list.sh|/usr/local/bin/base_scripts/filter.sh file=/var/log/install/downloaded_versions|<LVL::Debug>
05/08/2009 17:58:03 file_list.sh|List file (post-filtered):|<LVL::Debug>
05/08/2009 17:58:03 file_list.sh|(CAPTURE) uc-locale-es_ES-7.0.1.0-323.cop.sgn|<LVL::Debug>
05/08/2009 17:58:03 file_list.sh|List file (pre-structured):|<LVL::Debug>
05/08/2009 17:58:03 file_list.sh|(CAPTURE) uc-locale-es_ES-7.0.1.0-323.cop.sgn|<LVL::Debug>
05/08/2009 17:58:05 file_list.sh|List file (post-structured):|<LVL::Debug>
05/08/2009 17:58:05 file_list.sh|(CAPTURE) <InstallList>|<LVL::Debug>
05/08/2009 17:58:05 file_list.sh|(CAPTURE)     <InstallItem type="copfile" secure-file="uc-locale-es_ES-7.0.1.0-323.cop.sgn" version="" file="uc-locale-es_ES-7.0.1.0-323.cop" reboot="no"/>|<LVL::Debug>
05/08/2009 17:58:05 file_list.sh|(CAPTURE) </InstallList>|<LVL::Debug>
05/08/2009 17:58:05 file_list.sh|success|<LVL::Info>
05/08/2009 17:58:05 file_list.sh|file_list.sh complete (rc=0)|<LVL::Info>
05/08/2009 17:58:10 upgrade_validate_file.sh|Starting upgrade_validate_file.sh|<LVL::Info>
05/08/2009 17:58:10 upgrade_validate_file.sh|Parse argument method=sftp|<LVL::Debug>
05/08/2009 17:58:10 upgrade_validate_file.sh|Parse argument source_dir=/mnt/stg4/iso-images/cisco|<LVL::Debug>
05/08/2009 17:58:10 upgrade_validate_file.sh|Parse argument file_name=uc-locale-es_ES-7.0.1.0-323.cop.sgn|<LVL::Debug>
05/08/2009 17:58:11 upgrade_validate_file.sh|Parse argument remote_host=10.0.0.9|<LVL::Debug>
05/08/2009 17:58:11 upgrade_validate_file.sh|Parse argument user_name=null|<LVL::Debug>
05/08/2009 17:58:11 upgrade_validate_file.sh|Getting patch size via sftp for uc-locale-es_ES-7.0.1.0-323.cop.sgn|<LVL::Info>
05/08/2009 17:58:11 upgrade_validate_file.sh|Size of patch file = 363597965|<LVL::Info>
05/08/2009 17:58:11 upgrade_validate_file.sh|Total space needs = 727195930|<LVL::Info>
05/08/2009 17:58:12 upgrade_validate_file.sh|  Free space : |<LVL::Info>
05/08/2009 17:58:12 upgrade_validate_file.sh|Space needed : 1454391860|<LVL::Info>
05/08/2009 17:58:12 upgrade_validate_file.sh|There is enough space on device to proceed.|<LVL::Info>
05/08/2009 17:58:12 upgrade_validate_file.sh|success|<LVL::Info>
05/08/2009 17:58:12 upgrade_validate_file.sh|upgrade_validate_file.sh complete (rc=0)|<LVL::Info>
05/08/2009 17:58:14 upgrade_get_file.sh|Starting upgrade_get_file.sh|<LVL::Info>
05/08/2009 17:58:14 upgrade_get_file.sh|Parse argument method=sftp|<LVL::Debug>
05/08/2009 17:58:14 upgrade_get_file.sh|Parse argument source_dir=/mnt/stg4/iso-images/cisco|<LVL::Debug>
05/08/2009 17:58:14 upgrade_get_file.sh|Parse argument file_name=uc-locale-es_ES-7.0.1.0-323.cop.sgn|<LVL::Debug>
05/08/2009 17:58:14 upgrade_get_file.sh|Parse argument dest_dir=/common/download/|<LVL::Debug>
05/08/2009 17:58:14 upgrade_get_file.sh|Parse argument remote_host=10.0.0.9|<LVL::Debug>
05/08/2009 17:58:14 upgrade_get_file.sh|Parse argument user_name=null|<LVL::Debug>
05/08/2009 17:58:18 upgrade_get_file.sh|Starting SFTP of uc-locale-es_ES-7.0.1.0-323.cop.sgn|<LVL::Info>
05/08/2009 17:59:49 upgrade_get_file.sh|SFTP command complete (0)|<LVL::Info>
05/08/2009 17:59:49 upgrade_get_file.sh|Download of iso file RTMTStart|<LVL::Notice>
05/08/2009 17:59:49 upgrade_get_file.sh|Create md5 "/common/download/uc-locale-es_ES-7.0.1.0-323.cop.sgn.md5"|<LVL::Info>
05/08/2009 17:59:51 upgrade_get_file.sh|MD5(/common/download/uc-locale-es_ES-7.0.1.0-323.cop.sgn)= 95:c0:47:3e:62:f1:8d:87:12:f6:a8:3f:73:7e:6b:7c|<LVL::Debug>
05/08/2009 17:59:51 upgrade_get_file.sh|Create md5 complete|<LVL::Info>
05/08/2009 17:59:52 upgrade_get_file.sh|Authenticate file "/common/download/uc-locale-es_ES-7.0.1.0-323.cop.sgn"|<LVL::Info>
05/08/2009 18:00:54 upgrade_get_file.sh|File authentication complete|<LVL::Debug>
05/08/2009 18:00:55 upgrade_get_file.sh|Download of iso file RTMTFinish|<LVL::Notice>
05/08/2009 18:00:55 upgrade_get_file.sh|success|<LVL::Info>
05/08/2009 18:00:55 upgrade_get_file.sh|upgrade_get_file.sh complete (rc=0)|<LVL::Info>
.
05/09/2009 09:36:14 Killing background processes
 
(14909) Sat May 9 09:36:23 CEST 2009
install option
 
(14909) Sat May 9 09:36:45 CEST 2009
Successful untarring of option /common/download//uc-locale-es_ES-7.0.1.0-323.cop.

I don't see any error in this log, the MD5SUM matchs, I don't have any idea.

Thanks for any help.

BR // JI
 
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Hi all,

I solved my problem:

I load cm-locales before, after that when I tried to load uc-locales, I saw a error about to stop one service, then I stoped many services, and finaly I got to load uc-locales.

I hope it can help somebody.


BR// JI



 
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