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Local NXX Requiring Area Code

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thegenerallee

IS-IT--Management
Apr 7, 2011
137
US
There's an exchange that is currently requiring users to put in the area code to dial. I compared it to another NXX in the system that isn't requiring the area code and the details are the same. Any thoughts on what might cause this? It's got to be a setting somewhere.
 
So if I understand your issue, callers are calling 7 digit and are then hearing a telco msg advising that they need to dial the area code?
 
@hached: The message they're getting is the standard "Sorry. Your call cannot be completed at this time." It doesn't advise on using the area code. Just from testing it myself I found that using the area code allows you to dial the number.
 
@hached: Local as far as I know. If I dial the local area code prior to the rest of the number it goes through fine.
 
Sounds like that area now requires 10 digit dialing. Usually you would of received advance noticed from telco advising that they are implementing 10 digit dialing for your area. When you call the number from your cell phone do you have to dial the area code as well?
 
@hached & @bhassell2000: Possibly. But when I call my cell phone (or other local numbers) I'm not required to dial the area code. It just seems to be that one exchange.
 
Did this problem start recently? Can you provide printouts of the NXX & RLI? Where any changes made in your system?
 
@hached: Output is as follows.

NXX Output:
-------------------
NXX 475

NXX 475
RLI 0
SDRR NONE
ITEI NONE



RLI Output:
-------------------
RLI 0
ENTR 0
LTER NO
ROUT 0
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 1
DMI 0
FCI 0
FSNI 0
SBOC NRR
IDBB DBA
IOHQ NO
OHQ NO
CBQ YES

ISET 1
NALT 5
MFRL 1
OVLL 0
 
I don't see anything abnormal. Did you contact your telco?
 
@hached: Not yet. I'm about to do so though especially now that I have a second opinion verifying that everything looks good. Thanks for all the help.
 
I do this all time, there are NXX's in your local NPA that will be long distance. To solve this use your DMI table entry that will add 1NPA. Then Program an RLI to route to your long distance trunk with the DMI entry programmed. The end user will not even know he is dialing long distance.
 
If you dial 9+your area code, is it going out another carrier than if you dial 9 and the 7 digits? If so, the LEC has lost the translation, but the LD carrier has not. I would suggest this be reported to repair.

Adding DMI to it might backfire if it is subsequently fixed. If it is going out long distance when you dial the NPA, yet it is a local call, you are paying a lot more.

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afternoon, all I live in washington state and dial the area code and the number has become a standard we have the same NXX in 2 different area codes . I work for the RBOC for 8 years and we all know this was going to happen . running out of numbers and now have to double them up.
 
Dial the access code to the trunk you're trying to get out of, then the local number. Does the call go through, or do you get a recording from the telco?

Try other trunks (i.e., copper vs PRI, different telco, etc...) and see what results you get. Go into LD 80 and do an enhanced trace if you have to in order to see what you're sending to the telco.

My guess is it's a telco and/or LD carrier issue. Once in a while I'll get an oddball where outbound calls over Paetec to 212-555-2345 won't go through - but 212-555-3456 will. Or calls to the same number, dialed the same way over Verizon or my cell phone will go through.

If you were in an overlay area code situation (where you have two area codes now), you would be very well aware of it as ALL of your local calling would be affected.
 
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