LLDP issue with 9608 handset 1

[fastanswer73]

I am trying to get several 9608 handsets working with LLDP and ADAC however they won't pick up the Voice VLAN. Manually configuring the network options on the phone works so we know that the handset can get to the various servers it needs once on the network.

We are working on Avaya 5520 switches and all appears to be configured as per the Avaya documentation. The DHCP scope options are also configured as they should be.

Has anyone got any tips on anything that could be causing an issue or known errors in the docs / bugs in the firmware etc.

Thanks

 

[janni78]

Kinda relevant to know how you configured the switches for this other than "as they shoulb be".

"Trying is the first step to failure..." - Homer

 

[fastanswer73]

All is configured as per the Avaya documentation for LLDP, both switches and DHCP scopes options.

 

[janni78]

Well, if everything is correct and the firmware is the same as in the application note below it should work.

Configuring Avaya one-X® 1600 & 9600 Series IPTelephones with Avaya Ethernet Routing Switches 5520-24T-PWR for Power over Ethernet (PoE), Quality of Service(QoS) and VLAN's - Issue 1.1

"Trying is the first step to failure..." - Homer