A user reported popups that say his laptop is infected, click here to scan, etc. Ok sounds familiar.
A Hijack log shows only one suspicious file: the above named dll is always loaded at startup. I tried to remove it, but a rescan always shows it appearing again. I can't delete the file, whether in safe-mode or command prompt safe-mode. Neither Killbox nor Moveon Boot could get rid of it. Norton, Spybot S&D and Ewido don't detect it at all.
Anybody have anything else I can try, or have any info about this? A google search gave only two pages which are not in English, but seem to confirm it's malware.
The file shows no info in its properties view. The creation date puts it around the time the user started having problems.
Any help would be appreciated.
TIA!
A Hijack log shows only one suspicious file: the above named dll is always loaded at startup. I tried to remove it, but a rescan always shows it appearing again. I can't delete the file, whether in safe-mode or command prompt safe-mode. Neither Killbox nor Moveon Boot could get rid of it. Norton, Spybot S&D and Ewido don't detect it at all.
Anybody have anything else I can try, or have any info about this? A google search gave only two pages which are not in English, but seem to confirm it's malware.
The file shows no info in its properties view. The creation date puts it around the time the user started having problems.
Any help would be appreciated.
TIA!