Livelink Webdav and Web folders problems

[RayHooper]

I currently have two problems with Livelink when trying to utilise Webdav and Web folders.

1) When I click on Webdav as a function menu item against the folder I administer it goes to a short url which when clicked delivers an error message "Internet Explorer could not open.......as a Web folder". Strangely I can enable other users (with the same build) and they have no problem - I administer their permissions, but someone else administers mine. There seems to be no difference in permissions. Stranger still I can Webdav to a Web folder one level up and to other folders at the same level in the hierarchy and there is no problem. Is this a permissions problem? It's not obvious - at least not to me!

2) In the normal Livelink browser I can establish aliases for sub-folders that are frequently used. These aliases do not function when presented as a Web folder. It seems I can't provide shortcuts in the Web folder itself to get around this problem - I get a message that shortcuts cannot be provided here. Is this functionality really not available in the Web folder presentation? Does anyone know of an alternative approach?

I am a consultant providing project management support and there is a significant amount of project documentation. I am computer literate but am not an expert in Livelink. I don't feel that I should have to have special training in Livelink to solve the above problems.

I would be very grateful for any help on these problems.

Thanks,

Ray Hooper

 

[appnair]

please post your query to livelinkteam at yahoo dot com.Somebody who uses webdav with livelink may help you.Also since livelink has many versions include the
version of livelink.It can be found at the bottom of any livelink page footer.I have known livelink minus its webdav capabilities .My limited understanding on webdav integration to livelink is to EDIT (Microsoft Office suite of products ).In non web dav enabled livelink you always
download,edit and add version to the document and then uplaod it.I am told that the download,edit and upload happens seamlessly to the user in a web dav enabled environment.

Well, if I called the wrong number, why did you answer the phone?
James Thurber, New Yorker cartoon caption, June 5, 1937

 

[mhunkin]

Hi, You don't say but I presume that you are using a MS Client such as Windows XP.

1. Can you connect using WebDAV from MS Exploring \ My Network Places. i.e. livelinkdav

This will prove that the WebDAV url & password are passed correctly. If not Delete the connection from C:\Documents and Settings\xxxxx\NetHood .

WebDAV storing the login details locally and then uses standard Livelink ACL's.

2. WebDAV is a limited protocol and Livelink can't support Alias. Use the WebDAV short URL to the actual destination.

Hope this helps, Mark.