Livelink Server Crash!

[Marion75]

Hi All,
I have a big issue!
at 00:13 the OT DEV crashed and then it is not broken!
On restart:

1 TomCat service start correctly
2 Archive Spawner start correctly
3 Livelink Admin start correctly
4 Livelink Server begins to start the process LLSERVER.exe but at a certain point is stopped automatically!

I found this error log that goes back a few minutes before crash (hs_err_pid6108):

#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# Internal Error (0xe06d7363), pid=6108, tid=3024
#
# Java VM: Java HotSpot(TM) Server VM (1.5.0_08-b03 mixed mode)
# Problematic frame:
# C [kernel32.dll+0x1e124]
#

--------------- T H R E A D ---------------

Current thread (0x0cde8ad8): JavaThread "DocuLink Replication" daemon [_thread_in_native, id=3024]

siginfo: ExceptionCode=0xe06d7363, ExceptionInformation=0x19930520 0x6129e8c8 0x751c5744

Registers:
EAX=0x6129e830, EBX=0x6129f5f8, ECX=0x00000003, EDX=0x00000000
ESP=0x6129e830, EBP=0x6129e880, ESI=0x751d451c, EDI=0x0cde8b98
EIP=0x76f4e124, EFLAGS=0x00000216

Top of Stack: (sp=0x6129e830)
0x6129e830: e06d7363 00000001 00000000 76f4e124
0x6129e840: 00000003 19930520 6129e8c8 751c5744
0x6129e850: 00000014 75142bc6 01271204 0cde8b98
0x6129e860: 6129f5f8 751d451c 6129e874 751423ff
0x6129e870: 751d3bc8 6129e8b4 75141731 00000008
0x6129e880: 6129e8b8 75168e89 e06d7363 00000001
0x6129e890: 00000003 6129e8ac e06d7363 00000001
0x6129e8a0: 00000000 00000000 00000003 19930520

Instructions: (pc=0x76f4e124)
0x76f4e114: 47 02 00 89 45 c0 8d 45 b0 50 ff 15 14 07 f4 76
0x76f4e124: c9 c2 10 00 66 83 fa 06 0f 84 ea e8 01 00 66 83


Stack: [0x611a0000,0x612a0000), sp=0x6129e830, free space=1018k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [kernel32.dll+0x1e124]
C [MSVCR80.dll+0x28e89]
C [MSVCR80.dll+0x30e7c]
C [LLOCI10.DLL+0xac1f]
C [LLOCI10.DLL+0xa455]
C [llengine.dll+0x16089e]
C [llengine.dll+0x15e79a]
C [llengine.dll+0x38ed6]
C [llengine.dll+0x8808c]
C [llengine.dll+0x82a93]
C [llkernel.dll+0x7a9bc]
C [lloml.dll+0x1a441]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
J com.opentext.livelink.oml.OML.nativeInvoke(JIII[B)[B
J com.opentext.livelink.oml.OML.invoke(II[Lcom/opentext/livelink/oml/ODynamicLcom/opentext/livelink/oml/ODynamic;
v ~I2CAdapter
j com.opentext.livelink.oml.OCAPI.exec(Lcom/opentext/livelink/oml/OCAPIConnect;Lcom/opentext/livelink/oml/OString;Lcom/opentext/livelink/oml/ODynamic;Lcom/opentext/livelink/oml/ODynamic;Lcom/opentext/livelink/oml/ODynamicLcom/opentext/livelink/oml/ODynamic;+34
v ~C2IAdapter
J com.opentext.elf.plugin.member.AbstractElfMember.get(Ljava/lang/String;II)Lcom/opentext/elf/plugin/member/AbstractElfMember$MemberDataInfo;
v ~I2CAdapter
j com.opentext.elf.plugin.member.AbstractElfUser.load()V+38
j com.opentext.elf.plugin.member.ElfMembers.get(Ljava/lang/String;Ljava/lang/String;I)Lcom/opentext/elf/plugin/member/ElfMember;+20
j com.opentext.elf.plugin.member.ElfMembers.get(Ljava/lang/String;Ljava/lang/String;Ljava/lang/StringLcom/opentext/elf/plugin/member/ElfMember;+44
j com.opentext.elf.plugin.member.ElfMembers.getAuthenticatedUser()Lcom/opentext/elf/plugin/member/ElfAuthenticatedUser;+22
j com.opentext.elf.plugin.member.ElfMembers.getAuthenticatedUserID()I+2
j com.opentext.elf.plugin.audit.AbstractAuditEvent.audit()V+20
j com.opentext.elf.plugin.node.AbstractElfVersionable.fetchVersionAudit(Lcom/opentext/elf/plugin/node/ElfVersion;Lcom/opentext/elf/plugin/node/FetchVersionNodeControlV+55
v ~C2IAdapter
J com.opentext.elf.plugin.node.AbstractElfDataVersion.fetch(ZLcom/opentext/elf/plugin/node/FetchVersionNodeControlLjava/lang/String;
v ~I2CAdapter
j com.opentext.elf.plugin.node.AbstractElfDataVersion.fetch()Ljava/lang/String;+9
j com.opentext.elf.plugin.attribute.AttributeDataObject.loadCategory(Lcom/opentext/elf/plugin/attribute/ElfCategoryV+86
j com.opentext.elf.plugin.attribute.AttributeDataObject.loadCategorySet(Lcom/opentext/elf/plugin/attribute/CategorySet;Z)V+224
j com.opentext.elf.plugin.attribute.CategorySet.load(Z)V+2
j com.opentext.elf.plugin.attribute.GenericAttributeService.getObjectCategorySet(II)Lcom/opentext/elf/plugin/attribute/CategorySetTransferObject;+15
j com.opentext.sap.plugin.dc.presetting.PresettingService.readDCValueFromNode(IILjava/lang/String;Ljava/lang/String;I)Ljava/lang/Object;+173
j com.opentext.sap.sync.plugin.DTFStrategie.constructDCFilter(Lcom/opentext/sap/sync/plugin/LLNode;Ljava/util/List;Ljava/lang/String;Lcom/opentext/sap/plugin/dc/presetting/api/IPresettingService[Lcom/opentext/sap/sync/api/IPropertyValue;+114
j com.opentext.sap.sync.plugin.DTFStrategie.syncChildren(Lcom/opentext/sap/sync/plugin/LLNode;I)V+46
j com.opentext.sap.sync.plugin.DTFStrategie.start()V+17
j com.opentext.sap.sync.plugin.SyncService.start(Ljava/lang/Integer;Ljava/lang/Integer;Ljava/lang/Integer;Ljava/lang/String;Ljava/lang/String;Ljava/lang/Boolean;Ljava/lang/IntegerV+583
j com.opentext.lldc.plugin.syncscheduler.SyncJobScheduler.executeJob(Ljava/lang/String;Lcom/opentext/lldc/plugin/syncscheduler/SyncJobInfoLjava/util/Date;+79
j com.opentext.lldc.plugin.syncscheduler.SyncJobScheduler.run()V+109
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
=>0x0cde8ad8 JavaThread "DocuLink Replication" daemon [_thread_in_native, id=3024]
0x0cde8330 JavaThread "JCO.ServerThread-14" daemon [_thread_blocked, id=7784]
0x0cde8020 JavaThread "JCO.ServerThread-13" daemon [_thread_blocked, id=3976]
0x071ad158 JavaThread "JCO.ServerThread-12" daemon [_thread_blocked, id=5660]
0x071ace48 JavaThread "JCO.ServerThread-11" daemon [_thread_blocked, id=6496]
0x071ada88 JavaThread "JCO.ServerThread-10" daemon [_thread_blocked, id=6016]
0x071ad900 JavaThread "JCO.ServerThread-9" daemon [_thread_blocked, id=996]
0x071ad468 JavaThread "JCO.ServerThread-8" daemon [_thread_blocked, id=5672]
0x071acfd0 JavaThread "JCO.ServerThread-7" daemon [_thread_blocked, id=6440]
0x0cc593b8 JavaThread "JCO.ServerThread-6" daemon [_thread_blocked, id=7028]
0x0c7463e8 JavaThread "JCO.ServerThread-5" daemon [_thread_blocked, id=5844]
0x0cc590a8 JavaThread "JCO.ServerThread-4" daemon [_thread_blocked, id=6672]
0x0cc59540 JavaThread "JCO.ServerThread-3" [_thread_blocked, id=8012]
0x0cc58c10 JavaThread "JCO.TimeoutChecker" daemon [_thread_blocked, id=7204]
0x0cc59230 JavaThread "JCO.ServerThread-2" [_thread_blocked, id=7920]
0x0cc58900 JavaThread "JCO.ServerThread-1" daemon [_thread_blocked, id=6168]
0x0c7460d8 JavaThread "Thread-17" [_thread_in_native, id=7216]
0x0c97e4f8 JavaThread "Thread-16" [_thread_in_native, id=1812]
0x0c97e370 JavaThread "Thread-15" [_thread_in_native, id=7972]
0x0c97e1e8 JavaThread "Thread-14" daemon [_thread_blocked, id=5464]
0x0c97e060 JavaThread "Thread-13" daemon [_thread_in_native, id=7724]
0x0c97d8b8 JavaThread "ContainerBackgroundProcessor[StandardEngine[localhost]]" daemon [_thread_blocked, id=6188]
0x0c97dd50 JavaThread "Thread-12" [_thread_in_native, id=4332]
0x0c97dbc8 JavaThread "Thread-11" daemon [_thread_blocked, id=7088]
0x0c97da40 JavaThread "Thread-10" daemon [_thread_in_native, id=7048]
0x0c745f50 JavaThread "RMI LeaseChecker" daemon [_thread_blocked, id=6432]
0x0c745c40 JavaThread "RMI RenewClean-[10.11.13.141:1100]" daemon [_thread_blocked, id=4384]
0x0c745930 JavaThread "GC Daemon" daemon [_thread_blocked, id=7112]
0x0c7457a8 JavaThread "RMI Reaper" [_thread_blocked, id=2176]
0x0c745620 JavaThread "RMI TCP Accept-0" daemon [_thread_in_native, id=4604]
0x073927b0 JavaThread "RMI TCP Accept-1099" daemon [_thread_in_native, id=8128]
0x07485c68 JavaThread "Timer-0" daemon [_thread_blocked, id=5356]
0x07266bf8 JavaThread "Thread-8" [_thread_in_native, id=5776]
0x05440d70 JavaThread "Thread-7" [_thread_in_native, id=1548]
0x0543af48 JavaThread "Thread-6" [_thread_blocked, id=7720]
0x0543adc0 JavaThread "Thread-5" [_thread_in_native, id=8108]
0x0543ac38 JavaThread "Thread-4" [_thread_in_native, id=4092]
0x0543aab0 JavaThread "Thread-3" [_thread_in_native, id=5860]
0x0543a928 JavaThread "Thread-2" [_thread_in_native, id=2392]
0x0543a7a0 JavaThread "Thread-1" [_thread_in_native, id=984]
0x05439c80 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=2764]
0x05439af0 JavaThread "CompilerThread1" daemon [_thread_blocked, id=2628]
0x0542d340 JavaThread "CompilerThread0" daemon [_thread_blocked, id=5740]
0x054087e0 JavaThread "AdapterThread" daemon [_thread_blocked, id=908]
0x053d27f8 JavaThread "Finalizer" daemon [_thread_blocked, id=5712]
0x053d2670 JavaThread "Reference Handler" daemon [_thread_blocked, id=5184]
0x01c41950 JavaThread "main" [_thread_in_native, id=6488]

Other Threads:
0x01d2e2e8 VMThread [id=5688]
0x01d2e500 WatcherThread [id=6248]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
PSYoungGen total 10496K, used 617K [0x40c80000, 0x416f0000, 0x461d0000)
eden space 10304K, 5% used [0x40c80000,0x40d1a5a0,0x41690000)
from space 192K, 0% used [0x416c0000,0x416c0000,0x416f0000)
to space 192K, 0% used [0x41690000,0x41690000,0x416c0000)
PSOldGen total 123840K, used 93655K [0x161d0000, 0x1dac0000, 0x40c80000)
object space 123840K, 75% used [0x161d0000,0x1bd45f30,0x1dac0000)
PSPermGen total 18048K, used 17853K [0x121d0000, 0x13370000, 0x161d0000)
object space 18048K, 98% used [0x121d0000,0x1333f708,0x13370000)

Dynamic libraries:
0x00400000 - 0x00421000 D:\LL_Archive\Opentext\bin\llserver.exe
0x77640000 - 0x777a0000 C:\Windows\SysWOW64\ntdll.dll
0x76f30000 - 0x77040000 C:\Windows\syswow64\kernel32.dll
0x10000000 - 0x1010e000 D:\LL_Archive\Opentext\bin\llkernel.dll
0x75a80000 - 0x75aad000 C:\Windows\syswow64\WS2_32.dll
0x75ab0000 - 0x75b5a000 C:\Windows\syswow64\msvcrt.dll
0x759a0000 - 0x75a66000 C:\Windows\syswow64\ADVAPI32.dll
0x75e00000 - 0x75ef0000 C:\Windows\syswow64\RPCRT4.dll
0x757e0000 - 0x75840000 C:\Windows\syswow64\Secur32.dll
0x77610000 - 0x77616000 C:\Windows\syswow64\NSI.dll
0x77040000 - 0x77110000 C:\Windows\syswow64\USER32.dll
0x771f0000 - 0x77280000 C:\Windows\syswow64\GDI32.dll
0x74750000 - 0x747d7000 C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4016_none_d0893820442e7fe4\MSVCP80.dll
0x75140000 - 0x751db000 C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4016_none_d0893820442e7fe4\MSVCR80.dll
0x001a0000 - 0x001d2000 D:\LL_Archive\Opentext\bin\llmthread.dll
0x75da0000 - 0x75e00000 C:\Windows\system32\IMM32.DLL
0x76a90000 - 0x76b58000 C:\Windows\syswow64\MSCTF.dll
0x75a70000 - 0x75a79000 C:\Windows\syswow64\LPK.DLL
0x76b60000 - 0x76bdd000 C:\Windows\syswow64\USP10.dll
0x00200000 - 0x00209000 D:\LL_Archive\Opentext\bin\LLRESOURCESWIN.DLL
0x00280000 - 0x0029d000 D:\LL_Archive\Opentext\bin\llsockserv.dll
0x002f0000 - 0x0036a000 D:\LL_Archive\Opentext\bin\llserver2.dll
0x01380000 - 0x01690000 D:\LL_Archive\Opentext\bin\llengine.dll
0x12000000 - 0x121cf000 D:\LL_Archive\Opentext\bin\xerces-c_2_7.dll
0x01690000 - 0x01855000 D:\LL_Archive\Opentext\bin\Xalan-C_1_10.dll
0x005e0000 - 0x005ea000 D:\LL_Archive\Opentext\bin\XalanMessages_1_10.dll
0x75670000 - 0x756e6000 C:\Windows\system32\NETAPI32.dll
0x76ed0000 - 0x76ed7000 C:\Windows\syswow64\PSAPI.DLL
0x75ef0000 - 0x76a00000 C:\Windows\syswow64\SHELL32.dll
0x76e60000 - 0x76eb9000 C:\Windows\syswow64\SHLWAPI.dll
0x76be0000 - 0x76d25000 C:\Windows\syswow64\ole32.dll
0x76a00000 - 0x76a8d000 C:\Windows\syswow64\OLEAUT32.dll
0x74bc0000 - 0x74d5e000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18005_none_5cb72f96088b0de0\comctl32.dll
0x01860000 - 0x018d2000 D:\LL_Archive\Opentext\bin\javaserver.dll
0x01990000 - 0x01a08000 D:\LL_Archive\Opentext\bin\lljob.dll
0x6d8d0000 - 0x6dc6f000 D:\LL_Archive\Opentext\jre\bin\server\jvm.DLL
0x75450000 - 0x75482000 C:\Windows\system32\WINMM.dll
0x75490000 - 0x754c9000 C:\Windows\system32\OLEACC.dll
0x75240000 - 0x7526c000 C:\Windows\system32\apphelp.dll
0x6d2f0000 - 0x6d2f8000 D:\LL_Archive\Opentext\jre\bin\hpi.dll
0x6d700000 - 0x6d70c000 D:\LL_Archive\Opentext\jre\bin\verify.dll
0x6d370000 - 0x6d38d000 D:\LL_Archive\Opentext\jre\bin\java.dll
0x6d720000 - 0x6d72f000 D:\LL_Archive\Opentext\jre\bin\zip.dll
0x75b60000 - 0x75cea000 C:\Windows\syswow64\SETUPAPI.dll
0x6d530000 - 0x6d543000 D:\LL_Archive\Opentext\jre\bin\net.dll
0x75270000 - 0x752ab000 C:\Windows\system32\mswsock.dll
0x75500000 - 0x75505000 C:\Windows\System32\wship6.dll
0x6d550000 - 0x6d559000 D:\LL_Archive\Opentext\jre\bin\nio.dll
0x752e0000 - 0x752e5000 C:\Windows\System32\wshtcpip.dll
0x05c20000 - 0x05c38000 D:\LL_Archive\Opentext\module\sap_9_7_1\dropin\SapDropin.DLL
0x736c0000 - 0x73b09000 D:\LL_Archive\Opentext\bin\SAPNWRFC.dll
0x75640000 - 0x75659000 C:\Windows\system32\iphlpapi.dll
0x755d0000 - 0x75605000 C:\Windows\system32\dhcpcsvc.DLL
0x755a0000 - 0x755cc000 C:\Windows\system32\DNSAPI.dll
0x75590000 - 0x75597000 C:\Windows\system32\WINNSI.DLL
0x75560000 - 0x75582000 C:\Windows\system32\dhcpcsvc6.DLL
0x74d60000 - 0x74d6f000 C:\Windows\system32\NLAapi.dll
0x74bb0000 - 0x74bbf000 C:\Windows\system32\napinsp.dll
0x74ba0000 - 0x74ba8000 C:\Windows\System32\winrnr.dll
0x76ee0000 - 0x76f29000 C:\Windows\syswow64\WLDAP32.dll
0x74dc0000 - 0x74dc6000 C:\Windows\system32\rasadhlp.dll
0x090a0000 - 0x090af000 D:\LL_Archive\Opentext\bin\libicudecnumber.dll
0x090c0000 - 0x090c7000 D:\LL_Archive\Opentext\bin\llipool.DLL
0x09120000 - 0x09152000 D:\LL_Archive\Opentext\bin\libipools.dll
0x091a0000 - 0x09218000 D:\LL_Archive\Opentext\bin\libadmin.DLL
0x09280000 - 0x093a1000 D:\LL_Archive\Opentext\bin\llresult.DLL
0x09220000 - 0x09241000 D:\LL_Archive\Opentext\bin\prospector.DLL
0x0a430000 - 0x0a52c000 D:\LL_Archive\Opentext\bin\xmldrpin.DLL
0x093f0000 - 0x09438000 D:\LL_Archive\Opentext\bin\LLOCI10.DLL
0x0b600000 - 0x0b659000 D:\oracle\client10g\bin\OCI.dll
0x7c340000 - 0x7c396000 C:\Windows\system32\MSVCR71.dll
0x61c20000 - 0x61e77000 D:\oracle\client10g\bin\OraClient10.Dll
0x60870000 - 0x60956000 D:\oracle\client10g\bin\oracore10.dll
0x60a80000 - 0x60b47000 D:\oracle\client10g\bin\oranls10.dll
0x63690000 - 0x636a8000 D:\oracle\client10g\bin\oraunls10.dll
0x60eb0000 - 0x60eb7000 D:\oracle\client10g\bin\orauts.dll
0x636b0000 - 0x636b6000 D:\oracle\client10g\bin\oravsn10.dll
0x60fa0000 - 0x61098000 D:\oracle\client10g\bin\oracommon10.dll
0x63430000 - 0x63457000 D:\oracle\client10g\bin\orasnls10.dll
0x0b680000 - 0x0bbf8000 D:\oracle\client10g\bin\orageneric10.dll
0x0bc00000 - 0x0bd77000 D:\oracle\client10g\bin\oraxml10.dll
0x74730000 - 0x74741000 C:\Windows\system32\MSVCIRT.dll
0x60960000 - 0x60a77000 D:\oracle\client10g\bin\oran10.dll
0x62740000 - 0x62780000 D:\oracle\client10g\bin\oranl10.dll
0x62790000 - 0x627a8000 D:\oracle\client10g\bin\oranldap10.dll
0x627f0000 - 0x628fd000 D:\oracle\client10g\bin\orannzsbb10.dll
0x62530000 - 0x62583000 D:\oracle\client10g\bin\oraldapclnt10.dll
0x62670000 - 0x6268b000 D:\oracle\client10g\bin\orancrypt10.dll
0x752b0000 - 0x752b7000 C:\Windows\system32\WSOCK32.dll
0x62920000 - 0x6296d000 D:\oracle\client10g\bin\oranro10.dll
0x626b0000 - 0x626b7000 D:\oracle\client10g\bin\oranhost10.dll
0x62660000 - 0x62666000 D:\oracle\client10g\bin\orancds10.dll
0x629c0000 - 0x629c8000 D:\oracle\client10g\bin\orantns10.dll
0x0bd80000 - 0x0c0f5000 D:\oracle\client10g\bin\orapls10.dll
0x63420000 - 0x63429000 D:\oracle\client10g\bin\oraslax10.dll
0x63080000 - 0x63285000 D:\oracle\client10g\bin\oraplp10.dll
0x61ed0000 - 0x61f68000 D:\oracle\client10g\bin\orahasgen10.dll
0x62ab0000 - 0x62b24000 D:\oracle\client10g\bin\oraocr10.dll
0x0c100000 - 0x0c149000 D:\oracle\client10g\bin\oraocrb10.dll
0x62980000 - 0x62991000 D:\oracle\client10g\bin\orantcp10.dll
0x63520000 - 0x635bb000 D:\oracle\client10g\bin\orasql10.dll
0x757b0000 - 0x757bb000 C:\Windows\system32\cscapi.dll
0x0c5f0000 - 0x0c673000 D:\LL_Archive\Opentext\bin\lloml.dll
0x0c2c0000 - 0x0c2e3000 D:\LL_Archive\Opentext\bin\dwdrop.DLL
0x75410000 - 0x7544b000 C:\Windows\system32\rsaenh.dll
0x753f0000 - 0x7540e000 C:\Windows\system32\USERENV.dll
0x6d670000 - 0x6d676000 D:\LL_Archive\Opentext\jre\bin\rmi.dll
0x0ed60000 - 0x0ed83000 D:\LL_Archive\Opentext\module\elink_9_7_1\dropin\pop3client.DLL
0x0eda0000 - 0x0eda8000 D:\LL_Archive\Opentext\module\elink_9_7_1\dropin\inetmsgencoding.DLL
0x05980000 - 0x05990000 D:\LL_Archive\Opentext\module\directory_3_1_0\dropin\ldapdropin.DLL
0x50d50000 - 0x50d93000 D:\LL_Archive\Opentext\bin\LDAPSDK.DLL
0x059a0000 - 0x05a2b000 D:\LL_Archive\Opentext\bin\LDAPSSL.DLL
0x05a30000 - 0x05a3a000 D:\LL_Archive\Opentext\module\directory_3_1_0\dropin\ntlmdropin.DLL
0x11a00000 - 0x11af7000 D:\LL_Archive\Opentext\module\xmlsearch_1_0_0\bin\xmlsearch.DLL
0x11b00000 - 0x11bfd000 D:\LL_Archive\Opentext\bin\libqdfdropin.dll
0x11c00000 - 0x11d15000 D:\LL_Archive\Opentext\bin\naturalizer.DLL
0x0edc0000 - 0x0ede1000 D:\LL_Archive\Opentext\bin\classresult.DLL
0x0ffd0000 - 0x0ffea000 D:\LL_Archive\Opentext\module\enterprisearchivesp_2_1_0\dropin\easpdropin.DLL
0x10390000 - 0x10398000 D:\LL_Archive\Opentext\bin\libLog_3MD.dll
0x117b0000 - 0x117dd000 D:\LL_Archive\Opentext\bin\libcurl_7_18_0_1MD.dll
0x11e20000 - 0x11e51000 D:\LL_Archive\Opentext\bin\libssl_2MD.dll
0x11e60000 - 0x11f5b000 D:\LL_Archive\Opentext\bin\libcrypto_2MD.dll
0x11f60000 - 0x11ff6000 D:\LL_Archive\Opentext\bin\libdsh_3MD.dll
0x4a120000 - 0x4a126000 D:\LL_Archive\Opentext\module\recman_4_2_0\dropin\rmdropin.DLL
0x4d0b0000 - 0x4d19b000 D:\LL_Archive\Opentext\bin\summary.DLL
0x0e720000 - 0x0e7a1000 D:\LL_Archive\Opentext\bin\llwapi.DLL
0x50860000 - 0x50bed000 C:\Windows\System32\sapjcorfc.dll
0x54510000 - 0x54b53000 C:\Windows\system32\librfc32.dll

VM Arguments:
jvm_args: -Djava.security.auth.login.config=.\config\javaserver.login.config -Xrs -Djava.system.class.loader=com.opentext.livelink.oj.LivelinkClassLoader
java_command: <unknown>
Launcher Type: generic

Environment Variables:
JAVA_HOME=C:\Program Files (x86)\Java\jdk1.5.0_22
JRE_HOME=C:\Program Files (x86)\Java\jdk1.5.0_22
PATH=D:\LL_Archive\Opentext\filters\;D:\Perl64\site\bin;D:\Perl64\bin;C:\Program Files (x86)\Common Files\Open Text\Spawner\bin;D:\oracle\client10g\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0USERNAME=svcotxt
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 23 Stepping 6, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows Vista Build 6002 Service Pack 2

CPU:total 2 (cores per cpu 1, threads per core 1) family 6 model 7 stepping 6, cmov, cx8, fxsr, mmx, sse, sse2

Memory: 4k page, physical 3144420k(207872k free), swap 4194303k(2918752k free)

vm_info: Java HotSpot(TM) Server VM (1.5.0_08-b03) for windows-x86, built on Jul 26 2006 00:51:44 by "java_re" with MS VC++ 6.0


Also this is the last log that is written before the process stops LLSERVER.exe (in connect103.log):

03/11/2013 11:54:21 [3171930197] 0000111842: Oracle error: (936) --> ORA-00936: missing expression

03/11/2013 11:54:21 [3171930275] 0000111843: KSqlCursor::Open(4000,'select OWNERID,PARENTID,DATAID,NAME,ORIGINOWNERID,ORIGINDATAID,USERID,GROUPID,UPERMISSIONS,GPERMISSIONS,WPERMISSIONS,SPERMISSIONS,ACLCOUNT,PERMID,DATATYPE,RESERVED,SUBTYPE from DTree where ParentID=:A AND SubType in ( )') -->'Could not prepare cursor.'
03/11/2013 11:54:21 [3171930309] 0000111844: KSql::Execute(...) --> 'Error executing an Sql statement.',0 records,[sec: 0 msec: 1]
03/11/2013 11:54:21 [3171930345] 0000111845: KSTree::List(-266835,689185) --> 'Error executing an Sql statement.',TRUE


Was not made any changes to the system!

Do you have any suggestions or guidelines on this subject???

thanks in advance
Marion

 

[appnair]

03/11/2013 11:54:21 [3171930197] 0000111842: Oracle error: (936) --> ORA-00936: missing expression

03/11/2013 11:54:21 [3171930275] 0000111843: KSqlCursor::Open(4000,'select OWNERID,PARENTID,DATAID,NAME,ORIGINOWNERID,ORIGINDATAID,USERID,GROUPID,UPERMISSIONS,GPERMISSIONS,WPERMISSIONS,SPERMISSIONS,ACLCOUNT,PERMID,DATATYPE,RESERVED,SUBTYPE from DTree where ParentID=:A AND SubType in ( )') -->'Could not prepare cursor.'

what happens if you open up a SQLtool like sqlplus then try to login to the schema that livelink is supposed to talk to.It looks to me like the livelink server does not know or cannot login to its database.

Well, if I called the wrong number, why did you answer the phone?
James Thurber, New Yorker cartoon caption, June 5, 1937
Certified OT Developer,Livelink ECM Champion 2008,Livelink ECM Champion 2010

http://www.tek-tips.com/faqs.cfm?fid=2884

http://www.linkedin.com/in/appunair

http://www.livelink.in

 

[Marion75]

Hi Appnair,
thanks for your reply!
I'm able to connect correctly in its database means sqlplus!(no error about it)

 

[ggriffit]

Can you run the SQL that your logs, and AppNair, pointed out as being faulty ?

Greg Griffiths
Livelink Certified Developer & ECM Global Star Champion 2005 & 2006

http://www.greggriffiths.org/livelink/

 

[Marion75]

Hi,
below the result:
******************************
ERROR LOG
03/11/2013 11:36:25 [2096379843] 0000001553: Oracle error: (936) --> ORA-00936: missing expression

..
03/11/2013 11:36:25 [2096384420] 0000001558: KSqlCursor::Open(4000, 'select OWNERID,PARENTID,DATAID,NAME,ORIGINOWNERID,ORIGINDATAID,USERID,GROUPID,UPERMISSIONS,GPERMISSIONS,WPERMISSIONS,SPERMISSIONS,ACLCOUNT,PERMID,DATATYPE,RESERVED,SUBTYPE from DTree where ParentID=:A AND SubType in ( )') -->'Could not prepare cursor.'
03/11/2013 11:36:25 [2096384456] 0000001559: KSql::Execute(...) --> 'Error executing an Sql statement.',0 records,[sec: 0 msec: 15]
03/11/2013 11:36:25 [2096384483] 0000001560: KSTree::List(-663871,689347) --> 'Error executing an Sql statement.',TRUE

******************************

SQL> select OWNERID,PARENTID,DATAID,NAME,ORIGINOWNERID,ORIGINDATAID,USERID,GROUPID,UPERMISSIONS,GPERMISSIONS,WPERMISSIONS,SPERMISSIONS,ACLCOUNT,PERMID,DATATYPE,RESERVED,SUBTYPE from DTree where ParentID=663871;

OWNERID PARENTID DATAID
---------- ---------- ----------
NAME
--------------------------------------------------------------------------------
ORIGINOWNERID ORIGINDATAID USERID GROUPID UPERMISSIONS GPERMISSIONS
------------- ------------ ---------- ---------- ------------ ------------
WPERMISSIONS SPERMISSIONS ACLCOUNT PERMID DATATYPE RESERVED SUBTYPE
------------ ------------ ---------- ---------- ---------- ---------- ----------
-663871 663871 689429
Temp Map - 21 02 13 173017
0 0 636703 336190 16777215 128
128 16777215 4 0 128



SQL> select NAME from kuaf where id=636703;

NAME
--------------------------------------------------------------------------------
nameconsultant (name of who made ​​the last change?)


i hope you!!
Thanks

 

[ggriffit]

The SQL from the logs contains the SUBTYPE part, so you should be using something more like the following based on your log

select OWNERID,PARENTID,DATAID,NAME,ORIGINOWNERID,ORIGINDATAID,USERID,GROUPID,UPERMISSIONS,GPERMISSIONS,WPERMISSIONS,SPERMISSIONS,ACLCOUNT,PERMID,DATATYPE,RESERVED,SUBTYPE from DTree where ParentID=-663871 AND SubType in ( )

Greg Griffiths
Livelink Certified Developer & ECM Global Star Champion 2005 & 2006

http://www.greggriffiths.org/livelink/

 

[Marion75]

Hi Greg,
the SQL from the log contains the SUBTYPE part (I think wrong; as it has been declared null, and perhaps that is in error, or I'm wrong?)
if run the result is:

Oracle error: (936) --> ORA-00936: missing expression

 

[appnair]

What I think the problem is a wild guess is some module either opentext's or yours is trying to login to the database to get
some specific subtype info.The best thing for you is to put debug=2,wantlogs=true in your opentext.ini.In 99 % of the cases it should burn
a trace_thread#.out.Oscript programmers can then understand the crash(unhandled exception) when we see the trace as well as the thread logs.
Usually if it is happening in a OT module you should take it up with OT or write some patch yourself
.Say a little about the setup.From your description it looks like
this livelink may contain a ELS (Enterprise Library Deployemnt) or just plain livelink with archive as the storage provider?

Well, if I called the wrong number, why did you answer the phone?
James Thurber, New Yorker cartoon caption, June 5, 1937
Certified OT Developer,Livelink ECM Champion 2008,Livelink ECM Champion 2010

http://www.tek-tips.com/faqs.cfm?fid=2884

http://www.linkedin.com/in/appunair

http://www.livelink.in

 

[Marion75]

Hi,
I can confirm that it is a livelink with archive as the storage provider and the debug is set to "2" (wantlogs=true) in opentext.ini.
The threadslogs do not indicate any significant error in this case.

 

[appnair]

Livelink is a complex piece of software and even if you like it or not some modules have problems as in un handled exceptions.Support or serious oscripters who can understand what it is trying to do can usually get past that.Sometimes it may require logs,sometimes it may require builder.In your case since I know that you do not yet understand oscript it is not something that I can guide you with.Your problems will much easily/quickly be answered by core OT support group.
The way I see it is some module is trying to run the SQL on startup and cannot go past it.usually it is bad code from things like ELS and so on. I have had quite problems
with livelink with ELS and I have told OT support that they should not be writing code like that.many people in OT high enough understand that when a piece of software starts up there cannot be an assumption that it can talk to the database.I am assuming yours running into something like that

In your case it looks like
select OWNERID,PARENTID,DATAID,NAME,ORIGINOWNERID,ORIGINDATAID,USERID,GROUPID,UPERMISSIONS,GPERMISSIONS,WPERMISSIONS,SPERMISSIONS,ACLCOUNT,PERMID,DATATYPE,RESERVED,SUBTYPE from DTree where ParentID=-663871 AND SubType in ( )

perhaps the code expects the Subtype in a list maintained in the ini file which you may have forgotten?

you would look in your database and see what -663871 is in your database.If it is a volume object like a ELS application/Categories for ELS that kind.You would deduce it form a similar place in a working system.

None of this is easy that is why I say ask OT support.


Well, if I called the wrong number, why did you answer the phone?
James Thurber, New Yorker cartoon caption, June 5, 1937
Certified OT Developer,Livelink ECM Champion 2008,Livelink ECM Champion 2010

http://www.tek-tips.com/faqs.cfm?fid=2884

http://www.linkedin.com/in/appunair

http://www.livelink.in

 

[Marion75]

I opened a message/call to OT Support...I will let you know as soon as possible!
Another question...How many Sap system can connect to a OT system?
Actually our OT is connected to a 1 SAP system...is it possible to connect another SAP system to the same OT system?Or it is necessary to switch old system to new system?

Meanwhile I look for the necessary documentation but if you have some documentation or indication I would be grateful.

 

[ggriffit]

Marion,
Suggest you open your SAP question as a seperate thread here

Greg Griffiths
Livelink Certified Developer & ECM Global Star Champion 2005 & 2006

http://www.greggriffiths.org/livelink/

 

[Marion75]

Greg,
you're absolutely right...pardon!
but from what I've read so far...it looks like two different SAP systems can be connected to the same Archive...I just need a little confirmation
in case open another post