Looks like you have no access to the KB .In livelink Upgrades One seldom stands up a new livelink and say migrate all the obejcts Usual method is what you will hear as "parallel Upgrade".Also to get your livelink upgarded on prodn day in say 12 hrs you emabark on a project doing many trial runs.I will briefly explain the path one does.
1)Shut down Prodn copy its database and EFS or Archive Server to new target host//unc/new archive server
2)Start your prod back up as nothing happened
3)Clean up on this copy of database remnanat of Prodn info so that you will not delete search or will not write to prod
4)Make a replica of 971 and make sure the livelink at 97 is working fine like your production
5)if needed backup this database and efs safely because you will be needing this many times over
6)Optionally run a DB5 verification to make sure you have objects in database and 100 % EFS parity
7)Install Cs10/CS10.5
8)Connect the cloned databse and wait for upagrde success or errors
9)If errors repeat until you get a start to finsih on the same day or hrs
10)Configure search
11)make procedure for prodn day
12)If optional modules are there check if 10/10.5 version exists and put them so that it is happy
DONE
Well, if I called the wrong number, why did you answer the phone?
James Thurber, New Yorker cartoon caption, June 5, 1937
Certified OT Developer,Livelink ECM Champion 2008,Livelink ECM Champion 2010