LiveLink 9.7.1 Drag-and-Drop Feature Not Working with IE8

[rsummersjr]

Hello,

We've just migrated our staff to Microsoft IE8 and have found that the drag-and-drop feature no longer works. We are currently running LiveLink 9.7.1. Is this a wide-spread issue? Has anyone else experienced this problem and are there any ways to resolve this?

Thank you for any assistance.

 

[appnair]

it is better you approach ot support as drag and drop in livelink can be accomplished by many different solutions modules a few of them I have come across is livelink explorer drag and drop,webdav drag and drop,enterprise connect drag and drop,authorlink drag and drop etc etc.Each of these client solutions may have different problems ,but at OT support they might be able to at least tell you if they are seeing IE8 and livelink problems.

Well, if I called the wrong number, why did you answer the phone?
James Thurber, New Yorker cartoon caption, June 5, 1937
Certified OT Developer,Livelink ECM Champion 2008,Livelink ECM Champion 2010

http://www.tek-tips.com/faqs.cfm?fid=2884

http://www.linkedin.com/in/appunair

 

[northernbeaver]

There is a patch that is required to have Livelink 9.7.1 and Webdav work with Internet explorer 8.0. depending on the version of webdav you are running on your 9.7.1 system will dictate what patch you will need. the patches are available on the knowledge center.