Here is the business task high level overview:
There is a manufacture with several hundred workers. Upon a certain event (alarm, emergenecy, big boss wish, whatsoever) workers should get informed promptly by calling to predefined number with announcement.
Now customer reports an issue is that if one caller is listeinig to the annuoncemet, the next caller has to wait in a queue until the first caller ends the call.
Bur this is unacceptable, customer wants all users (10, 20 ... 100) would independently listen to the same aunnouncement, played for each of them from the very begginig
I do remeber it was quit easy to implement on Aura enviroment with "barge-in" announcement type. What about IP Office world? Is it possible in Voice Mail Pro?
There is a manufacture with several hundred workers. Upon a certain event (alarm, emergenecy, big boss wish, whatsoever) workers should get informed promptly by calling to predefined number with announcement.
Now customer reports an issue is that if one caller is listeinig to the annuoncemet, the next caller has to wait in a queue until the first caller ends the call.
Bur this is unacceptable, customer wants all users (10, 20 ... 100) would independently listen to the same aunnouncement, played for each of them from the very begginig
I do remeber it was quit easy to implement on Aura enviroment with "barge-in" announcement type. What about IP Office world? Is it possible in Voice Mail Pro?