NOt sure whcih forum to ask CallPilot issue:
just installed CallPilot desktop messaging on users' machines. Gave them mailbox class for desktop messaging. They access from Outlook fine. Problem is only with 3 of 16 of the users... when they go to listen to message from telephone. . From PC is fine.Error message pops up 'Destination is restricted or does not exist'. Other users can listen via telephone fine and there are 8 CallPilot Agents configured. Is there something in the CLS? 1 is an ACD phone, 1 has a DID and DN, 3rd is ACD w/DID.
just installed CallPilot desktop messaging on users' machines. Gave them mailbox class for desktop messaging. They access from Outlook fine. Problem is only with 3 of 16 of the users... when they go to listen to message from telephone. . From PC is fine.Error message pops up 'Destination is restricted or does not exist'. Other users can listen via telephone fine and there are 8 CallPilot Agents configured. Is there something in the CLS? 1 is an ACD phone, 1 has a DID and DN, 3rd is ACD w/DID.