Links not working in e-mail 1

[willdwilly]

I have this problem where links sent in an e-mail message will not work when clicked on. I have tryed IE, Mozila & incredimail ,all with the same result . Win Xp pro Pentium 4 at 2.4 ,1 gig of ram. any one have a clue.Also have done a reinstall of XP ( for other reasons) and a restore. Kelly

 

[gpalmer711]

Take a look at Cannot Open Secure Sites or Open Links faq779-5311 and look at the Open Links Section.

Greg Palmer
Free Software for Adminstrators

http://www.palmersoft.co.uk

 

[willdwilly]

I think maybe I didn't make my self clear,the problem is ONLY in e-mail ,not with browsers,sorry about that Kelly

 

[Krickles]

Have you tried holding CTRL + mouse click?

Krickles | 1.6180

 

[linney]

281679 - You Cannot Open New Internet Explorer Window or Nothing Happens After You Click a Link

http://support.microsoft.com/default.aspx?scid=kb;en-us;281679&FR=1&PA=1&SD=HSCH

OLEXP: Internet Shortcuts in Outlook Express Do Not Start Web Browser (Q177054)

http://support.microsoft.com/default.aspx?scid=kb;en-us;177054&FR=1&PA=1&SD=HSCH

260238 - OLEXP: Hyperlinks in Outlook Express May Not Be Active

http://support.microsoft.com/default.aspx?scid=kb;en-us;260238&FR=1&PA=1&SD=HSCH

Some of the checks in here might be worth following.

Troubleshoot Situations Where You Cannot Connect to Secure Web Sites by Using Internet Explorer in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;813444

322916 - The Internet Explorer Index.dat File in the History Folder May Become Very Large

http://support.microsoft.com/default.aspx?scid=kb;en-us;322916&FR=1&PA=1&SD=HSCH

HTML Pages Only Partially Appear, HTML Pages Do Not Appear, or the Network Stops Responding

http://support.microsoft.com/?kbid=823386

 

[willdwilly]

Krickles: Yes and not.Kelly

 

[willdwilly]

Linney & gpalmer: I followed your sugestions and found nothing
out of order ,and I still have the problem.Kelly

 

[linney]

841793 Some links in Outlook Express messages may not work on Windows 2000 or on Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;841793&FR=1&PA=1&SD=HSCH

823301 - Hyperlinks Do Not Work in Outlook Express or in Word

http://support.microsoft.com/default.aspx?scid=kb;en-us;823301&FR=1&PA=1&SD=HSCH

257464 - OL: Hyperlinks in an E-mail Message Do Not Work

http://support.microsoft.com/default.aspx?scid=kb;en-us;257464&FR=1&PA=1&SD=HSCH

822989 - Links in HTML Help Topics Are Unavailable or No Longer Work

http://support.microsoft.com/default.aspx?scid=kb;en-us;822989&FR=1&PA=1&SD=HSCH

 

[willdwilly]

To all who chipped in to help, many thanks!!! I have done all that was sugested that had any bearing my problem, and I still have it.Guess I'll just have to live with it ,as I don't fell like doing a complete format and reinstall everything. Thanks again for trying.Kelly

 

[gpalmer711]

I believe your problem is down to associations, this is why I made my suggestions above.

However the other way of doing this is as follows:

Open My Computer
Click on Tools > then Folder Options
Click on the File Types tab
At the top you have a short list that start with (NONE), find the one that is listed as:

(None) URL:HyperText Transfer Protocol

Highlight this and click on advanced. In this screen you should have an action named open. If not click on new and enter the information that follows. If you do have an entry named action then check the details are the same as below.

Action = open
Application Used to Perform action = "C:\Program Files\Internet Explorer\iexplore.exe" -nohome
DDE Message = "%1",,-1,0,,,,
Application = IExplore
Topic =

http://WWW_OpenURL

Greg Palmer
Free Software for Adminstrators

http://www.palmersoft.co.uk

 

[willdwilly]

BINGO!!!,Thanks Greg .That done the trick,all is now well.Thanks again,Kelly

 

[bymoorbill]

click start
run
type

regsvr32 softpub.dll

ok
then try
hope
bymoorbill