Link Button on Analog phones not working

[bliemsgirl]

We just upgraded an Option 61C from version 23.11 to Succession 4.0. However some analog phones seem to be having some problem with the "link" button. Is there anything "special" that needs to be confugured for the link button to work. I did check the old programming, but everything seems to be fine.

 

[johnpoole]

trunk hook flash denied may be causing a problem, but not station to station. one more place to check

john poole
bellsouth business
columbia,sc

 

[johnpoole]

ld 15 under att options iha

john poole
bellsouth business
columbia,sc

 

[johnpoole]

phdt timer in the cdb, needs to be at least 30,

cls xfa

test from a phone on a different card or loop.. went through the call transfer in the feature guide but found nothing else

check you patch level, i am runing rls 3 in an 81c

IDLE_SET_DISPLAY Palmetto Health

IN-SERVICE PATCHES : 50
PAT#  PRS/CR      PATCH REF #      NAME             DATE      FILENAME
00    MP05829     ISS1:1of1        Core             30/10/04  p12511_1.cpt
01    Q00464575   ISS1:1OF1        BRIL/BRIT        30/10/04  p16540_1.cpt
02    Q671307     ISS5:1OF1        QSIG             30/10/04  p17448_5.cpt
03    Q00689616   ISS1:1OF1        ACD/NACD         30/10/04  p17512_1.cpt
04    Q00665199   ISS2:1OF1        CDR              30/10/04  p17559_2.cpt
05    Q00702474   ISS1:1OF1        CORE             30/10/04  p17571_1.cpt
06    Q00709405   ISS1:1OF1        Symposium        30/10/04  p17643_1.cpt
07    Q00712182   ISS1:1OF1        Group Hunt/PLDN  30/10/04  p17790_1.cpt
08    Q00349307   ISS1:1OF1        CORE             30/10/04  p17820_1.cpt
09    Q00724590   ISS1:1OF1        TAURUS           30/10/04  p17823_1.cpt
10    Q00757690   ISS1:1OF1        Meridian Mail    30/10/04  p17825_1.cpt
11    Q00748087   ISS1:1OF1        Core             30/10/04  p17845_1.cpt
12    Q00753247   ISS1:1OF1        CORE             30/10/04  p17853_1.cpt
13    Q00743283_  ISS1 1OF1        CORE             30/10/04  p17889_1.cpt
14    Q00743414   iss1:1of1        CORE             30/10/04  p17890_1.cpt
15    Q00749407   ISS1:1OF1        CORE             30/10/04  p17891_1.cpt
16    Q00755208   ISS1:1OF1        Core             30/10/04  p17893_1.cpt
17    Q00761422   ISS1:1OF1        core             30/10/04  p17895_1.cpt
18    Q00660652-  ISS1:1OF1        Taurus Sets      30/10/04  p17897_1.cpt
19    Q00761893   ISS1:1OF1        Core             30/10/04  p17899_1.cpt
20    Q00754053   ISS1:1OF1        Core             30/10/04  p17922_1.cpt
21    Q00771896   ISS2:1OF1        CORE             30/10/04  p17946_2.cpt
22    Q00775297   ISS1:1OF1        Core             30/10/04  p17960_1.cpt
23    Q00743121   ISS1:1OF1        CORE             30/10/04  p18024_1.cpt
24    Q00573831   ISS2:1OF1        CallPilot        30/10/04  p18025_2.cpt
25    Q00755955-  ISS1:1OF1        Core             30/10/04  p18028_1.cpt
26    Q00779816   ISS1:1OF1        ACD/NACD         30/10/04  p18040_1.cpt
27    Q00735881   iss1:1of1        CORE             30/10/04  p18043_1.cpt
28    Q00769104   ISS1:1of1        CORE             30/10/04  p18051_1.cpt
29    Q00782006   ISS1:1OF1        ACD/NACD         30/10/04  p18066_1.cpt
30    Q00790668   ISS1:1OF1        QSIG             30/10/04  p18081_1.cpt
31    Q00767458   ISS1:1OF1        CORE             30/10/04  p18090_1.cpt
32    Q00792920-  ISS2:1OF1        ACD/NACD         30/10/04  p18123_2.cpt
33    Q00798017   ISS1:1OF1        GF               30/10/04  p18163_1.cpt
34    Q00773689   ISS1:1OF1        Core             30/10/04  p18229_1.cpt
35    Q00828559   iss1:1of1        CORE             30/10/04  p18242_1.cpt
36    Q00783145   ISS1:1OF1        p18250_1         30/10/04  p18250_1.cpt
37    Q828904     ISS1:1OF1        QSIG             30/10/04  p18305_1.cpt
38    Q00744653   iss1:1OF1        Core             30/10/04  p18380_1.cpt
39    Q00792601   ISS1:1OF1        Symposium        30/10/04  p18387_1.cpt
40    Q00811297   ISS1:1OF1        CORE             30/10/04  p18393_1.cpt
41    Q00861684   ISS1:1OF1        QSIG             30/10/04  p18433_1.cpt
42    Q00859329   ISS1:1OF1        Symposium        30/10/04  p18444_1.cpt
43    Q00850201   ISS1:1OF1        CORE             30/10/04  p18446_1.cpt
44    RAJARSHI H  ISS2:1OF1        ACD/NACD         30/10/04  p18677_2.cpt
45    Q00834606   ISS1:1OF1        p18739_1         30/10/04  p18739_1.cpt
46    Q00800638   ISS1:1OF1        p18875_1         30/10/04  p18875_1.cpt
47    Q00757516   ISS1:1OF1        CORE             21/02/05  p18351_1.cpt
48    Q00832081   ISS1:1OF1        CORE             21/02/05  p18320_1.cpt
49    Q00889681   ISS1:1OF1        p18630_1         21/02/05  p18630_1.cpt

john poole
bellsouth business
columbia,sc

 

[mluckie1]

Were both sets tested on the same card? What type of Analog card is it? At one time there used to be an NT8D03, this card did not allow msg lamp on 500 sets.

 

[bliemsgirl]

I was already testing with 2 phones on different cards. There is just 1 loop here.

The phdt is set to 60.

In which load do I check my patch level?

 

[bliemsgirl]

This is a printout of one of the sets from the old system, before the upgrade:

DES 0
TN 003 0 08 00
TYPE 500
CDEN 4D
CUST 0
DN 332 0 MARP
AST NO
IAPG 0
HUNT
TGAR 1
LDN 0
NCOS 0
SGRP 0
RNPG 9
XLST
SCI 0
SFLT NO
CAC 0
CLS SRE DTN FBD XFA WTA THFD FNA HTD ONS
LPR XRA CWD SWD PUA MWD LPD XHD CCSD LND TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDD CDMD EHTD MCTD
GPUA DPUD CFXA ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA UDI RCC HBTD IRGD DDGA NAMA MIND
NRWD NRCD NROD SPKD CRD PRSD MCRD SHL ABDD CFHD
USRD BNRD RTDD FAXD
RCO 0
PLEV 02
AACS NO
MLWU_LANG 0
FTR CFW 4
FTR FDN 7500
DATE 7 AUG 2003

Don't know if this will help much

 

[johnpoole]

ld 22
issp

and change cls to thfa

john poole
bellsouth business
columbia,sc

 

[bliemsgirl]

ok here is what I get:

version 3221
Release 4
Issue 00 T
Idle set Display (Company's name)
System has no in service dep lists

system has no user selected peps in service

Loadware version: PSWV 111
Installed loadware peps: 0

 

[johnpoole]

you need to have the patches loaded, nortel calls them peps, i can't beleive the vendor that did the upgrade did that. peps need to be installed at the time of upgrade and sometimes require a restart or ini.. (not usually) that's way the feature went away, i'm surprised your switch is working at all

john poole
bellsouth business
columbia,sc

 

[bliemsgirl]

Ok so do I need to contact my vendor about the patches?

How do I install them?

 

[johnpoole]

the vendor usually does that for you from pdt, but if you have them on a disk (not in a folder. you can use the mdcs command from ld 143 mdcs ? will give you the list of commands

john poole
bellsouth business
columbia,sc

 

[Cethlenn]

Nortel changed the patch/deplist command from mdcs to mdp in 4.0.