Lingo Active Voice

[Bluemooner]

I have a customer who has a lingo active voice unit attached to there LDK 100 on version 2.0
when extn 793 and 795 try to make any calls in the background it plays a voicemail message. when i turn this unit off the extns work normal, but the result of turning it off they loose there night message.
anyone have any ideas how to stop these 2 extns doing this please.
can the changes be made through the lg admin tool so this doesnt happen again?

Thank you in advance

 

[doktor]

I do not know this device Lingo.
Why not install the VMIB in the LDK-100, and record back-ground music in system message 71?
They can also use it for night answer and welcome messages for groups.

///doktor

http://www.kandu.dk/spg153996.aspx

 

[JJ999]

Check user call fwd'g and preset call fwd, and any hidden hunt grp's with members in and corresponding attributes.
evens on user fwd to vmail pilot grp, 2-1 on preset fwds, and 10-1 odds on hunt grp's.
Let us know !

 

[JJ999]

Sorry poss bum steer earlier, try/check IDLE line selection also for those stations.