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Lingo Active Voice

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Bluemooner

Programmer
Feb 2, 2011
63
GB
I have a customer who has a lingo active voice unit attached to there LDK 100 on version 2.0
when extn 793 and 795 try to make any calls in the background it plays a voicemail message. when i turn this unit off the extns work normal, but the result of turning it off they loose there night message.
anyone have any ideas how to stop these 2 extns doing this please.
can the changes be made through the lg admin tool so this doesnt happen again?

Thank you in advance

 
I do not know this device Lingo.
Why not install the VMIB in the LDK-100, and record back-ground music in system message 71?
They can also use it for night answer and welcome messages for groups.

///doktor
 
Check user call fwd'g and preset call fwd, and any hidden hunt grp's with members in and corresponding attributes.
evens on user fwd to vmail pilot grp, 2-1 on preset fwds, and 10-1 odds on hunt grp's.
Let us know !
 
Sorry poss bum steer earlier, try/check IDLE line selection also for those stations.
 
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