Line Side / Tie Cards

[mrniice]

I have a configuration that includes a public Option 81 that has a TIE card to an Option 11C. The 11C then has a number of TIE cards with spans going into a lab with a number of IVR platforms.

I can sit at my desk phone that is connected to the Option 81 and dial 8200008 which will give me a dial tone on the 11C. I can then dial 8025 to place a call out of loop 6 and into one of my test boxes.

I want to be able to dial from my IVR platform back to my desk set but people are telling me that I cannot do that with my TIE card.

There is someone who is sharing the 11C with me who has a Line-Side T1 card and they can dial 7001 to get a dialtone back on the 81.

Is there some way that I can configure my TIE card to allow outdialing the same as the Line-side card?
Is there some way I can route my outgoing calls through their Line-side card?

 

[Avaya911PLM]

What you want to do is easily done. It just takes an understanding of your dialplan to determin the proper entries. Sounds like you are dialing the other box via the access code ACOD of the route. What you need to do is implement a CDP dial plan that will allow both systems to call each other via a 4 digit dial plan. If the DN numbers onthe 2 systems conflict, you can to this with a steering code. Very easy to do, but it would be hard to explain here without a full understanding of your current layout.

--
Fletch
Visit the Nortel Technical Support Portal at:

http://www.nortelnetworks.com/support

 

[johnpoole]

as fletch said, look at you cdp manual, load 86.. decide what 4 digit number you are going to use, make it a dsc, the switch see those numbers it knows what route to send it to. you can use dmi tables to insert or delete digits as needed.. the only rule is you can't have the same number in use in both switches..ie. if i have an ext 6000, my remote app (or ext) can't be 6000

john poole
bellsouth business
columbia,sc