Hi,
I access Definity GEDI and Intuity Audix with Avaya Site Administration Tools
A subscriber has informed they were given a new phone line in our remote office. She said everything works but when she receives inbound calls. The phone will barely ring 1/2 a ring and go directly to vm.
I've checked everything in Definity and her COR and COS is the exact same setting as her neighbor who has the same job function.
Is there perhaps a key function she may have enabled on her 8410D set?
I also checked message manager and there is no other vm templates in conjunction with her default template.
Thank you for any help
I access Definity GEDI and Intuity Audix with Avaya Site Administration Tools
A subscriber has informed they were given a new phone line in our remote office. She said everything works but when she receives inbound calls. The phone will barely ring 1/2 a ring and go directly to vm.
I've checked everything in Definity and her COR and COS is the exact same setting as her neighbor who has the same job function.
Is there perhaps a key function she may have enabled on her 8410D set?
I also checked message manager and there is no other vm templates in conjunction with her default template.
Thank you for any help