Hi, I'm new at Partner ACS phone system programming.
I have a phone system already setup long before me. Well Currently, when calls come in the AA pickups and you can press 0 for receptionist, or desired ext. I want to restrict some ext's from making and receiving calls. So what I would like is for the receptionist to pick up restricted ext's and then transfers the call. I tried changing this on #302 (4 no access) with our 4 lines, but when I test it the calls still get transferred from AA. Any suggestions? Thank You.
I have a phone system already setup long before me. Well Currently, when calls come in the AA pickups and you can press 0 for receptionist, or desired ext. I want to restrict some ext's from making and receiving calls. So what I would like is for the receptionist to pick up restricted ext's and then transfers the call. I tried changing this on #302 (4 no access) with our 4 lines, but when I test it the calls still get transferred from AA. Any suggestions? Thank You.