Line Redirection missing Select ALL

[Cire88]

I have a BCM50 norstar system bcm_m50r1 1.00.2.04.j. Normally when i press Feature 84 i get a screen to select line out and an option to QUIT or ALL. For some reason the ALL option is missing. When i press Feature #84 i get the Quit and ALL buttons. I have an identical system at another location and the ALL option is available. Am I missing anything in the config or options?

 

[curlycord]

Are all lines showing as Disconnect Supervision being ON?


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curlycord

http://www.curlycord.com

 

[curlycord]

I am wondering if they are all set to No


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curlycord

http://www.curlycord.com

 

[Cire88]

I think i got it to work. They are set to Y.

Anyways system 1 at location 1 i have to press Feature 84, option ALL, enter cell number, and press OK. System 2 at location 2 I have to press Feature 84, press intercom, enter cell number, then press ALL, and press OK. Not sure why system two has a diffrent setup since both systems are the same and installed by the same installer at the same time. Anyways thanks for ya'lls help.

 

[curlycord]

Perhaps due to Prime Line or Poll Access under Set programming is different.


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curlycord

http://www.curlycord.com

 

[allworxguy]

Possibly number of intercom paths. Just guessing.

Marv

http://www.telemarv.ca

 

[winger97]

The phone that shows 'all' has line appearances on it . The phone that does not show 'all' has no line appearances, so you have to push intercom and enter pool code or dest code and number