Line Privacy

[thekid88]

I have a client that wants line privacy on all his lines, but he wants to be able to listen in on some of the calls without the other end knowing he is there. Is there a feature code or something that can do this. Thanks

 

[TRONIC1]

What switch and software version?

"Hope for the best, plan for the worst

 

[whender]

I believe you have to have a call pilot, then you can use silent monitor.

 

[serviceboy]

thats against the law in most states and if you set it up you could be liable

******6 months till ski season******

"There are those who would make you believe there are no choices left.That they have the last word and its final.To those who try the world is wide open choices many.To those who dont only death awaits you.

 

[thekid88]

7.0 software.

He owns a dealer ship and if he gets a complaint from a costumer about one of his sales guys being rude he wants to beable to listen to their conversation.

 

[RikRodgers]

In most states (I live in Michigan), it is perfectly legal to record, or monitor a conversation so long as one party, either caller or called, is aware that the call may be monitored/recorded. (Hence, all those irritating prompts that tell you "This call may be monitored for training purposes")