bigjrocksit
IS-IT--Management
I have a strange problem that maybe someone can shed some light on for me.
I have an application that uses an auto dialer connected to a modem to dial a number. We have the daughter cards installed into the desk phones for the modem line.
I can initiate a call through the modem which uses a line in the phone system and I was wondering if there was a way to set that line the modem uses to be monitored and "picked" through the handset?
At my old job we had an Avaya 8400 that we could assign an extension to a button on the phone and when you pressed the button for that line you could take over the call.
Is this possible?
Thanks!
Jeramie
I have an application that uses an auto dialer connected to a modem to dial a number. We have the daughter cards installed into the desk phones for the modem line.
I can initiate a call through the modem which uses a line in the phone system and I was wondering if there was a way to set that line the modem uses to be monitored and "picked" through the handset?
At my old job we had an Avaya 8400 that we could assign an extension to a button on the phone and when you pressed the button for that line you could take over the call.
Is this possible?
Thanks!
Jeramie