Line Hunting

[DTM321]

I have a BCM 200 with a Pri Ckt installed i have 4 DID's set up on every Phone (17) I would like the lines to hunt to each otner target line 240 if busy to 241 and so on Right now what is happening is if a call comes in and rings on Target 240 (line 1) the call is picked up by an extension at that point the next call that comes in rings on target 240 at the other extensions instead of line 2 The vendor of the PRI ckt says they cannot provide the hunt(if line 240 is busy i want them to send me the DID of line 241 they say they can't make that happen Is their a way of line hunting in the BCM software is at 4.0

 

[cook1082]

Remove all other lines from the sets and you make what is called apperances on the phones you want to ring. Say 4 apperances of target line 241 on all phones .So if I answer a call and the line rings again I can answer it on the 2nd apperance,3rd 4th.

 

[acewarlock]

At our site with PRI, we make 8 APP and ring for target line 241 which is the main DID on the RECPT phone and if we need more phones to be able to answer the main DID number also, we just put a RING only target line 241 on those phones.