I need to figure out how to forward a line that is not assigned to a DN to an external number. I see under Telephony\Lines\Target Lines where you can set the "Redirect to:" field but it seems as if the DID number is not active.
Use line redirection as you have found. You will need to put in 9 and the number, just like an external forward. Don't know what you mean by the DiD is not active.
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