Limited Or No Connectivity

[sysadmin123]

Here is the history.

Working on a PC again for a family member (Seems we always get that job huh). Previously their NIC died on them so I replaced it with a REALTEK NIC I had handy and it worked fine. At that time they were on SP2 with all updates current.

Ok now they come to me and their hard drive is dead so I get a replacement and get the OS reinstalled. Well know I'm getting the message from the computer and it won't use DHCP at all. I've tried going through my wireless router and just plugging it directly into the cable modem.

Some things I noticed were when reinstalled windows I plugged in the cat 5 and windows froze during installations of the networking. I unplugged the cat5 and reran the installatioin and it went through fine. I reinstalled all programs and updated XP to SP2 from a CD I have it on and then tried to plug in the Cat5...no I get the message above and no internet. I've tried manually typing in a static address and also a direct connection to the modem with no effect.

I went on another sytem and got the latest driver for the NIC. No effect.

What do you guys think?

Another bad NIC?

That would make 2 NICS and 1 HDD in very little time. They live in a very very old house. Wonder if there's some surge issues.

Thx in advance!

 

[electronicsfreak]

First off the computer should be behing a surge protector at all times, you should never have a computer running without one. Second if your using a router, reset it as routers remember computers that were connected to it. If its set to only allow 2 and 2 have been connected it wont let it use it. My advice try this. Reset cable modem, have other computer turned off, wait till cable modem finishes resetting, connect cat 5 cable to network card turn on computer. If that dont work go to command prompt and type ipconfig/renew. Let us know what happens.

 

[alidabiri]

in addition to above,
you may also check to see:
settings/control panel/administrative tools/services
make sure that "server" is enabled and set to automatic.
make sure that "TCP/IP NetBIOS helper" is enabled and set to automatic.

the DHCP Server service automatically stops when it detects another DHCP server on the LAN.

what are the ip address and subnet mask of the machine when you use ipconfig from command prompt?
they should be something like this:
192.168.0.xx (xx is a number between 0 and 255)
is there a default gateway?
what's there?

 

[sysadmin123]

I will try this when I get home....and I know not to EVER have something not behind a surge protector...sounds like I need to school my relative.

 

[linney]

Any type of networking problem in XP SP2 will give you this “Limited or No Connectivity” message, so you may have any one of these causes of the problem"

Windows XP SP2 Networking Problems Help

http://users.tpg.com.au/adsl5muj/index.htm

http://www.pchell.com/support/limitedconnectivity.shtml

Limited Connectivity
thread779-949524

ICS Gateway does not provide configuration to home computers
thread779-955113

 

[sysadmin123]

Ok

Tried unistalling card and reinstalling with latest driver.

Tried turning all off and reseting cable modem and connecting when it came back up. Still no luck.

DHCP is running on the machine.

In the Event Log there is a DHCP event that says the DHCP assined X.X.X.X ip address.

The IP addres it's assigning is the 169. bad one that windows assigns by default. The fact that this was working fine before the HDD crashed causing a reinstall and I had it connect to this connection I'm thinking maybe bad card. For 14 i'll pick one up and try it.