Limit station with number of National or International minutes? 1

[ssaleem1]

hi All,

Is it possible to limit station with number of National or International minutes?

 

[montyzummer]

Yes you would need to create a new cor , on page 2 there is outgoing trunk disconnect set the amount of mins , restrict the new cor to only make nat/intern and emergency calls.

Assign the cor to the station concerned.

You can toggle between this COR and a unrestricted COR if required when making local calls , by setting up a feature access code you could then activate with assigning a abb dial button to the sets and activating with a list trace , or possibly set up a vector with collect digits and variables so a supervisor could change the cor remotely.

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[ssaleem1]

I have CM 5.2.1 and I find the option "Outgoing Trunk Disconnect Timer (minutes)" over page 3 and I set it to 2 minutes and applied the cor to the station but it didn't help. Call doesn't get disconnected after 2 minutes...

 

[ssaleem1]

I have set the FRL 2 under the COR.

 

[montyzummer]

is it working now you have changed the frl ??

If not check your system parameters features on about page 6 there is a setting "Use Trunk COR for Outgoing Trunk Disconnect?" if this is set to yes turn it off

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[ssaleem1]

Changed as advised still its not helping.

 

[montyzummer]

What type of trunks are you using ??

This will only work on CO, DIOD, FX, WATS, and ISDN public-network ... also if the trunk is set up as a tie trunk it will not happen.

You are putting the setting on the actual station and not an agent log in ??

in ch sys fea , the "Use Trunk COR for Outgoing Trunk Disconnect?" is set to "n" ??

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[montyzummer]

I have just tested this on my CM6 system and it works fine , so it must be down to config / configuration constraints on your kit.

APSS (SME)
ACSS (SME)
ACIS (UC)