Limit/Block External calls by duration

[arunknair82]

Hello All,
Customer Using Avaya IP Office Release 10.
Is there any feature/short code in system to give monthly talking limit to the user, like if I give 200 minutes per month to a user and if he used all 200 minutes then his extension should be locked. This should be applicable only for the external calls made by user.

 

[sizbut]

No such feature for calls. You can use special shortcodes to limit the duration of individual external calls but not the overall total duration of calls a user makes.

Stuck in a never ending cycle of file copying.

 

[arunknair82]

thank you sizbut, which short code should i use to enable the feature that you described.

 

[sizbut]

In the IP Office Manager help, search for 'Short Code Characters'.

The basic is to add t(x), where x is the number of minutes, to the end of the telephone number field of the final short code involved in routing the call.

Stuck in a never ending cycle of file copying.