Lights on G700 and G350

[JayNEC]

I've experienced many times where there is an alarm light on a given module (many times V7 on a G350) but there is no alarm in the system. Has anyone got a handle on these and why they come on and stay on?

 

[JayNEC]

bump

 

[nohuhu]

JayNEC,

firstly check this document.

 

[JayNEC]

mmm yeah, the maintenance manual. I've got that...

 

[YeOldPhoneGuy]

Login into the mgp and look at the result of the show faults command. I have had to clear the alarms at the gateway itself several times.

Me

 

[JayNEC]

I've done that, nothing under show faults either.

 

[4merlucent]

I've had this on s8300/G700 before, I never managed to clear the alarm

"show faults" was clear, and there were no alarms in linux or CM either

I upgraded all firmware and restarted the system, alarm still re-appeared.

 

[YeOldPhoneGuy]

Reset the v7 module at command prompt and the alarm will go away. What version of firmware does the analog module use?

Me

 

[JayNEC]

Yes, it does go away. But they come back again. I have a site with 24 G350's. The alarm lights aren't causing a problem, and the trunk on V7 is up OK. Just annoying that's all.
The firmware is up to date - 65 I believe? Something like that.

 

[YeOldPhoneGuy]

It is a firmware issue. Try the new 67 load and see if it resolves your problem. I have only experienced this paticular problem with the newer(go figure)firmware 60, 61 and 63 have this issue. 5X firmware did not have this problem. Hope this helps.

Me