License 6.1.to.7.0

[ipheart]

We want to upgrade a customer from 6.1 to 7.0
When i select the upgrade wizard i see licensed 3(R6.1) required license available 3(6.1)
Customet has already the license ordernr. 262694 and 229420
I think the license for upgrade fron 6.1 to 7.0 is ordernr 262644.

Can i upgrade the IPO without the 262644 license
I mean the upgrade wizard shows licensed 3(R6.1) required license available 3(6.1)

 

[tlpeter]

When you have an upgrade license for 7.0 ( a 4) then yes you can.
The real problem is that you do not use the manager or the working directory is not correct.


BAZINGA!

I'm not insane, my mother had me tested!

 

[ipheart]

I use manager and upgrade wizard
about softwareversion it shows correct, version 6.1(20)
available 7.0(36)

But license it shows licensed 3(R6.1) required license available 3(R6.1)

 

[amriddle01]

No, you need to buy the new licence, but 7 has been supercede now by R8 and R8.1

 

[tlpeter]

I see what you mean now.
You have licenses for 6.0 and 6.1 but not for 7.0
Then you cannot upgrade.

You will need an upgrade license but for 7.0 is not available anymore.
Just get the 8.1 version.
Why do you want to go to 70 and not 8.0 or 8.1?

BAZINGA!

I'm not insane, my mother had me tested!

 

[ipheart]

We need to upgrade to the 7.0 Q2 version
8.0 Q2 is not ready yet.
A bug regarding SCN log in and out status for remote users has been resolved (i hope)
So i need the lic 262644 upgrade 6.1 to 7.0 32 plus users ?

I did a upgrade of our office IPO 500V2 from 8.0 to 8.1
Then we got problems with one way speech path on our sip trunks.
I downgraded back to 8.0 and OK.

 

[tlpeter]

You still need the 8.0 or 8.1 license but then you still can upgrade to 7.0

Do you mean this bug?
IPOFFICE-21511 Softconsole extension status is busy, after logging out IP extension from a base extension defined on a remote SCN site

BAZINGA!

I'm not insane, my mother had me tested!

 

[ipheart]

Yes that's the bug
So we could get the 270399 IPO LIC UPG R8.1 LARGE license.
Upgrade to 7.0 and later we can go to 8.1

 

[tlpeter]

Yes you can do that.


BAZINGA!

I'm not insane, my mother had me tested!

 

[ipheart]

Ok
Thanks will do that