licence, FW upgrade

[KristijanL]

Hi,

i am very new to avaya phone system as i just recently get to administrate office IP500 v2, with 7.0 FW.
my predecesor didn't leave me any documentation to work with so i am on my own trying to figure the system.
and as we dont have any avaya support contract i cant contact them for information.
so first thing i want to know what kind of licence are we using, beacuse in the avaya IP office manager i dont see any licence used, and
if we are eligible to upgrade the system.

Kristijan

 

[spridge]

Version 7.0 has been updated thru versions 8.0 8.1 and the latest 9.0

No free upgrades anymore

To upgrade to any newer version will require an upgrade licence.

2 licences for each upgrade are available. a sub 32 extension system and a +32 user system

Your system should have licences installed and can be viewed by the Manager program under the Licences tab

 

[KristijanL]

Hi,

i have double checked and we dont have any license configured in the avaya IP 500v2, but the system is working for more than a year... any ideas?
whats the benefits of upgrading the FW?

do you know where i can find documentation for avaya IP 500v2 FW 7.0?

Kristijan

 

[AndrePa]

Are there any problems with the system?
If You have SIP / PRI trunks, or separate server running voicemail, or more than 12 Avaya IP Phones, Your system has licenses! At a minimum, you have the virtual license for R7.
If You do purchase the upgrade license, I advise getting the large license! Even if you have less than 32 users, this will save You headaches in the future, and the cost of buying a large license on top of the small license when You upgrade the system.