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Licence errors appearing

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DeborahCurry

Technical User
Jul 6, 2000
28
GB
Hi<br><br>I have a site where, after they have deleted users from the licence manager and got rid of the licence errors, as soon as the server is rebooted, they re-appear.&nbsp;&nbsp;We have tried deleting the files associated with the licencing information on NT4, but that doesn't seem to have worked, as they reappeared shortly afterwards.<br><br>3 servers, two running NT4 and one running Exchange.&nbsp;&nbsp;All service pack 5, with hotfixes as well.<br><br>Bobb
 
Within License Manager, have you tried to view the Clients (Per Seat) - Select Properties of client and revoke license.&nbsp;&nbsp;Then delete the user from license manager.<br><br>Also, keep in mind if that user attempts to login again & the user's account is active, the server will issue another license.<br><br>Also, don't forget your to review the Purchase History.&nbsp;&nbsp;Maybe your at that point where you have more users than licenses.&nbsp;&nbsp;Or, perhaps you are in the great triangle of Per Server licenses vs per seat licenses between your three servers.&nbsp;&nbsp;Just something to double check.<br><br>Keep us posted ~
 
You may also want to check and make sure you don't have an evaluation version installed on your domain controllers.&nbsp;&nbsp;I have seen where this causes problems.&nbsp;&nbsp;You can add all the licenses you want but NT only see either 15 or 20 users.
 
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