LG - IPECS MFIM 100 Station Groups

[BN75]

Hello Everyone,

I have been lurking on and off for some time and have found some valuable suggestions however this time I am stuck.

We have a small IPECS MFIM 100 system using Station Groups configured as Ring Groups to display different names on handset LCD screen when a different number is called.

EG
Client rings Line 1 - LCD display Accounts
Client rings Line 2 - LCD display Support

We need to change the displayed name for one of the Station Groups.

I have done this before, but it was a long time ago and cannot remember the process.

I have logged into the web interface.
Selected PGM - 191 ( Station Group Attributes )
entered group number and clicked LOAD
Changed the group name
Clicked Save

But the handsets continue to display the old Group name.
I have a memory that an extra step was needed, but cant think what it was.

System details
MFIM/AU95M-F.0Cd MAR/13
Boot Version-2.1Aa NOV/12
Kernel Version-6.0Ap
H/W issue-3

Note :
After changing the Group Name I rebooted the system by forcing a change of the firewall IP address on PGM 102~103.
I then forced a second reboot by changing the firewall IP address back again.

Thanks in advance.

BN75

 

[cody64]

Hi,

If you have isdn or sip lines the name may be coming from the flex did table for the ddi's

 

[BN75]

Hi Cody64,

Thanks! That was it exactly.

We have PRI ISDN line for inbound

Fix was to log into Web Admin interface

PGM-231 - Flexible DID Conversion
Locate the Index that needs adjusting
Left Click the Index number ( EG 150 )
Wait for popup window to load
Change name as required
Click Save.

All done!

Thanks again

BN75