LG/ERICCSON HELP!

[Mike Garcia MX]

HELP!!!!
WILL YOU KNOW WHY ALL THE PHONES ARE DISCONNECTED FROM MY LG/ERICSSON VOICE SERVER??

Total Fault Count = 2
index(1)
************************************************************
=== Fault Time : 06/03/23 13:22:09 ===

--- meminfo-start --------------------------------------------------------------
MemTotal: 101632 kB MemFree: 87944 kB Buffers: 256 kB
Cached: 4808 kB SwapCached: 0 kB Active: 2100 kB
Inactive: 3856 kB HighTotal: 0 kB HighFree: 0 kB
LowTotal: 101632 kB LowFree: 87944 kB SwapTotal: 0 kB
SwapFree: 0 kB Dirty: 0 kB Writeback: 0 kB
Mapped: 2188 kB Slab: 6348 kB CommitLimit: 50816 kB
Committed_AS: 29124 kB PageTables: 132 kB VmallocTotal: 155648 kB
VmallocUsed: 30564 kB VmallocChunk: 4071424 kB
--- meminfo-end ----------------------------------------------------------------
<1>Unable to handle kernel paging request at virtual address e7580000
<1>pgd = c6304000
<1>[e7580000] *pgd=00000000
<4>Internal error: Oops: 805 [#1]
<4>Modules linked in: devNet devSEEPROM devTwl devSRAM1 devBootEnv devWatchDog devRtc devMisc csmencaps
<4>CPU: 0
<4>PC is at __memzero+0x58/0x80
<4>LR is at wrap_alloc+0x35c/0x440 [devSRAM1]
<4>pc : [] lr : [] Tainted: P
<4>sp : c62e7ec4 ip : c6837270 fp : c62e7eec
<4>r10: bf013a8c r9 : 00000000 r8 : 00000000
<4>r7 : bf01ea8c r6 : 01000000 r5 : 00000000 r4 : e7580000
<4>r3 : 00000000 r2 : 00000000 r1 : 00000008 r0 : e7580000
<4>Flags: nzcv IRQs on FIQs on Mode SVC_32 Segment user
<4>Control: C000717F Table: 06B04000 DAC: 00000015
<4>Process _main_app2.rom (pid: 90, stack limit = 0xc62e6194)
<4>Backtrace:
<4>[] (wrap_alloc+0x0/0x440 [devSRAM1]) from [] (fs_format+0xf8/0x140 [devSRAM1])
<4>[] (fs_format+0x0/0x140 [devSRAM1]) from [] (write_dump+0x2a0/0x4f8 [devSRAM1])
<4> r7 = 00000000 r6 = 0000000E r5 = 00000000 r4 = C6057CE0
<4>[] (write_dump+0x0/0x4f8 [devSRAM1]) from [] (vfs_write+0xc8/0x138)
<4>[] (vfs_write+0x0/0x138) from [] (sys_write+0x50/0x7c)
<4>[] (sys_write+0x0/0x7c) from [] (ret_fast_syscall+0x0/0x2c)
<4> r9 = C62E6000 r8 = C0054924 r7 = 00000004 r6 = 027E54F8
<4> r5 = 411B5000 r4 = 0000000E
<4>Code: e3110010 18a0500c e49de004 e3110008 (18a0000c)

index(2)
************************************************************
=== Fault Time : 06/03/23 13:22:13 ===

--- meminfo-start --------------------------------------------------------------
MemTotal: 101632 kB MemFree: 81432 kB Buffers: 256 kB
Cached: 11264 kB SwapCached: 0 kB Active: 2360 kB
Inactive: 10040 kB HighTotal: 0 kB HighFree: 0 kB
LowTotal: 101632 kB LowFree: 81432 kB SwapTotal: 0 kB
SwapFree: 0 kB Dirty: 0 kB Writeback: 0 kB
Mapped: 2160 kB Slab: 6408 kB CommitLimit: 50816 kB
Committed_AS: 29108 kB PageTables: 132 kB VmallocTotal: 155648 kB
VmallocUsed: 30564 kB VmallocChunk: 4071424 kB
--- meminfo-end ----------------------------------------------------------------
<1>Unable to handle kernel paging request at virtual address e7580000
<1>pgd = c6188000
<1>[e7580000] *pgd=00000000
<4>Internal error: Oops: 805 [#1]
<4>Modules linked in: devNet devSEEPROM devTwl devSRAM1 devBootEnv devWatchDog devRtc devMisc csmencaps
<4>CPU: 0
<4>PC is at __memzero+0x58/0x80
<4>LR is at wrap_alloc+0x35c/0x440 [devSRAM1]
<4>pc : [] lr : [] Tainted: P
<4>sp : c5929ec4 ip : c6837270 fp : c5929eec
<4>r10: bf013a8c r9 : 00000000 r8 : 00000000
<4>r7 : bf01ea8c r6 : 01000000 r5 : 00000000 r4 : e7580000
<4>r3 : 00000000 r2 : 00000000 r1 : 00000008 r0 : e7580000
<4>Flags: nzcv IRQs on FIQs on Mode SVC_32 Segment user
<4>Control: C000717F Table: 06988000 DAC: 00000015
<4>Process _main_app2.rom (pid: 91, stack limit = 0xc5928194)
<4>Backtrace:
<4>[] (wrap_alloc+0x0/0x440 [devSRAM1]) from [] (fs_format+0xf8/0x140 [devSRAM1])
<4>[] (fs_format+0x0/0x140 [devSRAM1]) from [] (write_dump+0x2a0/0x4f8 [devSRAM1])
<4> r7 = 00000000 r6 = 0000000E r5 = 00000000 r4 = C60B7360
<4>[] (write_dump+0x0/0x4f8 [devSRAM1]) from [] (vfs_write+0xc8/0x138)
<4>[] (vfs_write+0x0/0x138) from [] (sys_write+0x50/0x7c)
<4>[] (sys_write+0x0/0x7c) from [] (ret_fast_syscall+0x0/0x2c)
<4> r9 = C5928000 r8 = C0054924 r7 = 00000004 r6 = 027E54F8
<4> r5 = 411B5000 r4 = 0000000E
<4>Code: e3110010 18a0500c e49de004 e3110008 (18a0000c)

 

[cody64]

Can you supply a bit more info, What type of system is it? what do the phones show on the screen?

 

[martinhodge]

as above what system are you on .

some steps to take :

can you get to the system gui on the local lan . ?

plug a phone directly into the switch where the phone system is plugged in.

disconnect everything off that switch apart from the phone system and phone .

this will rule out a lan issue or a cable issue on the infastructure.

if it doesnt connect then . try a different switch .

if you still cant get it to work . your system has crashed .

if its anything with MFIM in front of it . ie mfim 50/100/300 etc and this has crashed, these systems are no longer made and are not supported by LG

you may be able to recover the system by defaulting it using the dip switch on the front . dip 4 . put it in the on position . reset the system . and it should come up in its default state. then toggle back to off and hopefully you have a back up you can pump back into it.
but please be aware this will be s short term fix and the rix of failure is high for the future . as the unit will be at least 5 to 6 years old. and its cmos battery would of given up the ghost no doupt.

if you have a back up of the system you may be able to find a second hand unit on the likes of ebay if this doesnt cure it.

but again old system that may work for a while . but risk is high of failure again.

if its a ucp range system . these are current and the above procudures still apply . but the only difference is you can get replacements still.

hope that helps .