I am getting a paper jam 241 warning, but there is no paper stuck.
The top sheet in the paper tray has moved about 5 cm (2 inches) forward when I opened the tray to check what had happened to the paper.
I tried washing the rollers but still no luck, although a concentric plastic cylinder dropped out of the front roller when I removed it and it appears that a concentic spring inside this roller is broken. Could this be the cause. Any of this sound familiar to anyone?
The top sheet in the paper tray has moved about 5 cm (2 inches) forward when I opened the tray to check what had happened to the paper.
I tried washing the rollers but still no luck, although a concentric plastic cylinder dropped out of the front roller when I removed it and it appears that a concentic spring inside this roller is broken. Could this be the cause. Any of this sound familiar to anyone?