Length of Agent Login Passcodes

[DJPlaZma]

Can anyone tell me if it's possible (and how) to change the length of digits for Agent Passcodes? I've done a bit of searching around and it seems that our switch (CM3.0, EAS) is set at 4. We'd like to make it longer (5 or 6 digits), but I cannot find out if it's possible, or how to do it.

Many Thanks in Advance for assistance.

-DJ PlaZma
Single-Handedly Keeping the 80s Alive!

http://www.PlaZmaRadio.com

http://plazmaradio.serveroom.us:9652/listen.pls

 

[98Converter]

cha sys features:

CALL CENTER SYSTEM PARAMETERS
EAS
Expert Agent Selection (EAS) Enabled? y
Minimum Agent-LoginID Password Length:
Direct Agent Announcement Extension: Delay:
Message Waiting Lamp Indicates Status For: loginID

You can try that...

Thanks,
CJH

We are what we repeatedly do. Excellence, then, is not an act but a habit. ARISTOTLE 384-322 B.C.

 

[s8700user]

just type in the 5 or 6 digits you want

 

[DJPlaZma]

THANK YOU!

Amazing, though.....I've looked throught ch sys fea a dozen times and just missed it. Guess I shouldn't do research while on the phone and listening to music and drinking a Coke and doing monthly billing.

Many Thanks!

-DJ PlaZma
Single-Handedly Keeping the 80s Alive!

http://www.PlaZmaRadio.com

http://plazmaradio.serveroom.us:9652/listen.pls