I have a similar question, as I upgraded my Legend r6.1 v11.1 to r7.0 v14.2. In the past I thought that things could get potentially get problematic if a non-upgradable card was firmware upgraded. But my VAR tells me that the WinSPM won't allow this to happen if I attempt to upgrade the firmware. It's been so long I can't recall one way or the other.
As an FYI to Esskay2's question, the firmware upgrades should reside on the PCMCIA card that contains the r7.0 on it. You just go through Maintenance --> Slot --> Upgrade. The card will reset itself after the firmware upgrade is complete. That much I know.
I am just a little gunshy because I thought others ran into issues upgrading a non-upgradable MLX card that wasn't a MLX-GLU. Anyone have any pointers? I have all of the hardware and firmware vintage from the WinSPM's System Inventory.
Where do I get the latest updates? Can they be downloaded from some site? The PCMCIA card that is in the system is probably only as current as Version 10.
As far as I know the firmware updates come on the actual Release Software PCMCIA card. Unless you're an account customer or BusinessPartner I don't think you can just log onto Avaya's site and download the individual firmware updates via FTP.
I would recommend finding someone who has a later Release Version (I think r7.0 v14.2 is the latest Release 7) and getting the firmware updates from that.
We're on this r7.0 v14.2 and still are experiencing some dropped calls across a tandem PRI. I'm in the same boat, wondering if updating the firmware on the modules might help. We'll see...
"Has anybody found out where to download and/or purchase firmware upgrades for the Legend and Magix?"
You need to check with an Avaya "Business Partner", who can either purchase the flash/upgrade card or can download the software and program his own flash card. The download is only available to Business Partners from a secure web site.
Flash upgrading any older release processor than the relase on your upgrade card is always very safe - if you don't have programming on the processor, ie; a clean new installation and wanting to flash the processor prior to beginning system programming. This can be easily done thru the MLX 20L or the WINSPM software.
If you are wanting to flash upgrade a processor in an existing installation, then you really need to be careful. Using WINSPM is the only guaranteed way to perform the flash upgrade. WINSPM allows you to save the old programming translation, flash upgrade to say - R7.0 - V14.2 - the latest 2002 release, then run the "convert" function and WINSPM converts your previous version's programming translations to work with the new release you just flashed to the processor. Some have reported problems/corruption with very old releases - R3 etc, when converting/upgrading to R6 or R7.0, but we have never had that problem during 100s of upgrades.
Call me to discuss the PCMCIA software flash upgrades for Legend and Magix. It isn't that difficult if you have WINSPM or are doing an upgrade on a "clean" processor for a new install.
Andrew Roach
President
Drew Communications
Drew Telecom Group, Inc.
Lucent Voice Mail and Component Repair Specialists
Lucent/Avaya Telecom Brokers/Resellers
drew@triton.net
616-498-9213
pick
Support
from the top bar, then
Technical Database
then from the left side
Software & Firmware Downloads
from the right column goto 'Call Accounting' and pick
LEGEND/MAGIX WinSPM
the upgrade is there.
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