Jan 17, 2005 #1 Seavine IS-IT--Management Jan 14, 2005 39 US Can someone tell me what LD will I need to go in in order to point DNIS and DID to an ACD group? I can't seem to recall... Thank you. Seavine
Can someone tell me what LD will I need to go in in order to point DNIS and DID to an ACD group? I can't seem to recall... Thank you. Seavine
Jan 17, 2005 Thread starter #2 Seavine IS-IT--Management Jan 14, 2005 39 US I think it is LD 49.... Upvote 0 Downvote
Jan 17, 2005 1 #3 TheWorkingMan Vendor Dec 29, 2004 184 US First you must have DNIS on the route. Then you can go to LD 49 and IDC the number to the ACD number. TWM Upvote 0 Downvote
First you must have DNIS on the route. Then you can go to LD 49 and IDC the number to the ACD number. TWM
Jan 17, 2005 Thread starter #4 Seavine IS-IT--Management Jan 14, 2005 39 US Thanks. Upvote 0 Downvote