LCKD status

[mdl974]

Does anyone know what causes a line to display LCKD when I stat it. Every once in a while the lines will stop ringing and when you stat the card you get LCKD as the status. Not IDLE or BUSY.

Thank you in advance for your help!

 

[bigindian65]

usually a problem occurred while it was busy, like a drop or bounce, if the trunk was in use at the time, it will lock out.

Mato' Was'aka

 

[mdl974]

Maybe the line dropping outside the switch?

 

[bigindian65]

you get errors? lcnt in ld 60

Mato' Was'aka

 

[mdl974]

I have not looked there. The lines are enabled there but I can look the next time it happens which should be in the morning.

 

[bigindian65]

if you expect it nightly, err counters need reset to zero ld 60 rcnt so you will know lcnt is new and accurate

Mato' Was'aka

 

[trvlr1]

We have seen similar events and suspect that someone is calling a number that in some way is not sending back the information to tear down the call completely when they hang up. We have not been able to prove this yet, not knowing the number being called. In our case it is always a local call. The same channels when reset work just fine in subesquent testing.
Not much help in solving your issue, but sometimes its good to know you are not the only one out there seeing these problems!!