laserjet 8150 going off-line

[longneck]

I have a mission-critical laserjet 8150 that occasionally goes off-line when it goes in to powersave mode. therefore, when it receives a job, the printer does not exit powersave and print.

does anyone know what the cause of this may be?

thanks!

- Carl

 

[pbing]

HI

I would check the jetdirect card change it over and try it in another printer if this is ok you should look at the formatter board.

Thanks

 

[assets]

I think it a printer fault. ALL we have do the same think. If it has gone to power save you need to go over and press the button to get it printing.

Never give up never give in.

There are no short cuts to anything worth doing

 

[TCouch]

Since it's an 8150, I would suggest trying to update the firmware on the printer, and Jet Direct. I've been told, by HP that the 8150 with earlier firmwares can be a little "quirky." with such problems as resetting the Jet Direct back to DHCP, losing the Page Counts, and Serial Numbers, etc.. HP's first step is to update the firmware, which is simply a download from HP's Web Site. I would personally start there, as it won't cost you anything. If that doesn't resolve your issues, I would have to agree that it probably will be the formatter board. If you're not an HP Service Provider, you can get that part on HP's Parts Store Web Site. HP part number is C4265-69001. Cost on this part is $469.00 ($268 is Core Charge, which is refunded when HP gets back your defective board.) Which makes the actual cost $201.00

Timothy N. Couch
A1 Printech
Anchorage, AK

 

[netmanrick]

Just a wag: This printer is not on a ups is it?

Rick Harris
SC Dept of Motor Vehicles
Network Operations