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large mics with nam voicemail and cp150 together code issue

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telllman

Vendor
Feb 9, 2010
337
CA
we have an issue with a Nam and CP150 on same system acting up. It seems feature codes for the CP150 are not responding like feature 991 and 993. the CP150 is still answering lines and users can dial ext 500 to get messages but it seems the feature codes may be an issue between the 2 systems. The Nam is acting up also feature 981 not always getting you to the password screen. What is the best way to get the feature codes fixed up ??? the CP150 was powered off and the nam rebooted. the CP150 was then powered up by client
 
I would
Power down both mails
Reboot KSU only
F**XFTEST with config password to remove the codes
Power up mails one at a time.....NAM first in your case.

See if it works.


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Toronto Canada
 
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