goombawaho
MIS
I've got a customer that was complaining that it took me about four hours for me to move everything over from his old laptop to his new laptop. Before you reply, the job consisted of:
Setup new laptop (various Windows options and settings)
Install Microsoft Security Essentials, Power Commander, Drag Analyzer, Microsoft Office, Service Shop, HP 4700DN Printer, Configured Outlook for email and transferred contacts
Transferred all data from old to new laptop - approx 30GB
I had never seen the three programs before in my life: Power Commander, Drag Analyzer and Service Shop and I had to figure out where to get two of them (off the internet as a free download) and transfer their databases from old to new computer.
For the other software (Service Shop), I had to call support to find out where their installer was located on the server.
Is there an easier way to do this? Bare metal backup/restore to dis-similar hardware??? That would require like a technician's license for Macrium or something similar. Expensive.
I see yellow flags waving if this new customer is questioning my hours/billing.
"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares.
Setup new laptop (various Windows options and settings)
Install Microsoft Security Essentials, Power Commander, Drag Analyzer, Microsoft Office, Service Shop, HP 4700DN Printer, Configured Outlook for email and transferred contacts
Transferred all data from old to new laptop - approx 30GB
I had never seen the three programs before in my life: Power Commander, Drag Analyzer and Service Shop and I had to figure out where to get two of them (off the internet as a free download) and transfer their databases from old to new computer.
For the other software (Service Shop), I had to call support to find out where their installer was located on the server.
Is there an easier way to do this? Bare metal backup/restore to dis-similar hardware??? That would require like a technician's license for Macrium or something similar. Expensive.
I see yellow flags waving if this new customer is questioning my hours/billing.
"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares.