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Laptop producing lines all down the screen

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gavm99

IS-IT--Management
May 18, 2004
809
GB
Hi all,

I haven't seen this problem directly yet but my customer has told me about it.

The customer has a Toshiba Qosmio F20 Laptop. After a few hours of use they get 'lines' down the screen and they have to close the lid a few times in order for it to go away.

They have also attached a monitor to the laptop on my advice and said that the lines do not appear on the monitor.

What does everyone think this is? Just the cable which connects the screen to the motherboard?

Thanks in advance.

Gavin Moorhouse

Interested in my personal blog?
 
Uh-oh...one of those working-fine laptops...trouble for sure [smile]


Expect complete failure within two weeks...

Tony

Users helping Users...
 
Put the laptop on your lap instead of the table. Sometimes the uneven pressure of your lap can trigger screens going wonky. Also, do you know if your customer lifts the laptop by the screen?
 
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