Laptop memory update problem

[DrJorde]

I have a Sony Vaio laptop that came with 4GB of memory, I bought 2 new sticks to increase it to 8GB. I have restarted many times and it still sees only 4GB. I tried to go into the CMOS but I could not highlight the memory installed to change it.
What am I doing wrong?

DrJorde
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[tlcscousin]

You would need to check the specs for the model of laptop you have to see how much RAM it supports.If it supports 8GB and its not seeing the last 4 that would suggest RAM not seated properly or a bad stick of RAM

 

[DrJorde]

Thanks, I will contact Frys where I bought it and see what they have to say.
Dave

DrJorde
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[DrJorde]

I opened the Laptop and re-inserted the memory chips and now it recognizes the update.
Thanks again, I thought there was more to it than that.

DrJorde
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