KXTDA-30 cant add more phones !

[NickStroud]

Hi
We have a Panasonic KXTDA-30 system at work with the following slots in use:
DHLC4, DLC4, LCOT4, LCOT4, DLC8, DLC8

We seem to have a problem adding more phone to the system - we have enough spare slots available to plug the phones into the switch but when we reach a certain number of phones adding further phones either results in a 'card obstacle E033102 error" or the phone doesnt power up, or adding the phone shuts down the system!

Any ideas how do resolve this problem would be greatly appreciate - it almost seems like there is insufficient power in the switch to run the phones when a critical number is reached.....

Thanks for your help

Arun

 

[Otoni]

Looks all should be fine by now.

Run the error log?

http://www.wanetelecoms.com

 

[obtsystems]

you may need a mec card as well.

count all extensions connected plus add 4 for the slt ports on the dhlc4 card even if not in use.
if this adds up to above 28 you will need a memory expansion card as well as second psu.

this is different to the load count all extensions are 1 point even the older 74xx series

 

[NickStroud]

Great thanks, based on that formula I get exactly 28 when I run into problems, will get a MEC and revert back

Thanks for your help

 

[NickStroud]

Ive looked in the manual and there is no mention of a memory expansion card for the TDA-30 and I can only find these available for TDA-100 up....the TDA-30 seems to use an SD card for memory, where does the MEC plug into, and do you know the model number?

 

[NickStroud]

Is it KX-TDA3105X?

 

[NickStroud]

Dont worry, found reference to it6 in the programming manual

 

[NickStroud]

The extra MEC and power supply worked thanks for your help everyone