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kxta624/tvs50 ring group

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tthdoc

Technical User
Sep 18, 2005
33
US
I have most of the system set the way I want it, but have 1 problem I would like to overcome. When someone calls (I will use custom 1 for day calls as an example), they will hear press 1 for ... press 2 for... etc. Some will go to other custom menus, some will transfer to a voice mailbox, and some to a specific extension. But what I would like is ..."or just stay on the line and someone will be right with you". When there is no DTMF input, I would like the 3 front desk phones all to ring. I cannot see how to do this (if it is possible). I have figured some poor workaround, like no dtmf ringing the operator which would be 1 extension, and if busy or no answer, transfer to 2nd op, then 3rd op (which would cover the 3 front phones), but I really want all 3 to ring, and with the operators, I assume if op 1 phone is ringing, op 2 or 3 cannot pickup until it cycles to their extension.
Thanks for any help with this.

Doc

 
cwc3,

Quick question, per our conversation on hunting, I looked in the 824 install manual and there is no reference to hunting. Did a search on the pdf file with 0 results. I am looking in the KX-TA824 installation manual. Am I looking in the wrong place. Let me know the title of the manual and what page you found the more in depth explanation.

Thanks

Doc
 
very short narritive on page 23 + 24 but says it all

field 100
field 101
 
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