KX-UT670 2

[powercom]

Hi , please help me to register UT670 ver.01.122 with KX-NS500 ver.8.00055
Thank You .

 

[Durzel]

No, do I need to do that?

Here are my settings on the phone, pre-registration:

(I changed the SIP source port to 7010 because apparently this has to be unique, and I already have a working KX-HDV230 that was using the same port - but they are now using unique ports, but it has not made any difference).

Do I have to open UDP port incoming to 7010 on my local router? I haven't done that for the KX-HDV230 and that works fine, dial tone and voice in both directions.

 

[Mike_K]

The line "SIP Service Domain" UT670 and the port can not be empty.

 

[Durzel]

Thanks Mike.

Does the SIP source port HAVE to be 44822? I have two SIP phones on the same network, I thought the SIP source port had to be unique unless using SBC?

Assuming I can use 7010 as the source port, would the SIP Service Domain be: sip.domain.com:7010 or sip.domain.com:44822 ?

 

[Durzel]

Looking at this, it looks like the SIP Source Port relates to the unit, and the SIP Service Domain relates to the PBX?

 

[Mike_K]

Try specifying as on a screen.
UT670 reset to factory settings before.

 

[Durzel]

Ok I have made some progress, but the phone still isn't working.

It seems that uploading the config I took from the PBX (UT_MRG_HTTPS_01NS700.cfg) to the phone in installer mode (user: instoperatoruserid, pass: instpass) then I don't have to set the VOIP settings in the Embedded Web myself, as the config file does that I guess?

Just to be clear - I didn't type any of those values in, the UT_MRG_HTTPS_01NS700.cfg file taken from the PBX set them.

Still no dial tone or any audio though. I have been factory resetting the phone after each attempt, and de-registering and re-registering it to the PBX.

 

[Mike_K]

Durzel, I have no more ideas, sorry. (

 

[Durzel]

Ok thanks anyway. I appreciate the help.

Is it possible the UT670 is not compatible with the NS700? Is there any way I would find out?

 

[Mike_K]

I don't know. In our region, KX-NS700 is not available.

 

[Durzel]

Ok I have made some progress.

I reset all of the flexible buttons on the phone to a default set. They now look like this:

If I pick up the handset I don't get a dial tone, but if I press one of those flexible buttons (01 to 08) then I get a dial tone. If I try and place a call it doesn't complete though.

 

[Mike_K]

Durzel, one DN button must be assigned on the KX-UT670.

 

[Durzel]

I think I love you Mike Assigning a DN to one of the flexible buttons fixed it. Now when I pick up the handset (or press 1 on the onscreen keypad) I get a dialtone, can make calls and voice works both ways.

Thanks so much!