KX-TES824 How to recored OGM for voice mail

[Rllewellin]

Hello All,

This is my first post - I have just installed a Panasonic KX-TES824 phone system.
We have 3 lines coming in with 4 phones connected.
I need to set up the answering service, so it plays an OGM, then lets the caller leave a message, when we do not pick up the phone, or are already on another call.

Can anyone help?

Best regards,

Roland

http://www.toolsandpowertools.co.uk

 

[cwc3]

does the TES 824 come with built in simple voicemail ?
ours only has the disa ogm card

 

[Rllewellin]

Thanks for the reply.

I have added the KX-TE82492 Voice mail card.

I have recorded an OGM, but seem unable to get the incoming calls to divert to it.

Roland

 

[cwc3]

you are going to wish you had bought the KX-TDA 15/30 and
a TVM50 the performance of our 824 with BV is less good

 

[AGComms]

The OGM is for the Disa\AutoAttendant,
youe needt to set up your voicemail message on your
extn, then forward (bust no answer option)your extn to
the BV Card.

 

[officeworx]

If you wish the KX-TES824 to answer an unanswered call, you first have to divert it to DISA and you have to answer the caller with a message. Only this way can you use interupt to then divert the call to voicemail after a set amount of time unanswered.