KX-TDE100 Latest Firmware...

[rchorowitz]

I am switching to a new SIP Trunk provider and having all sorts of DID weirdness...

Incoming DID calls only work from certain carriers.

I upgraded the UPMC to 7.1.1.6 and the help utility no longer matches the options, especially with the SIP programming.

It is possible I may need to upgrade, as much as I shudder at the thought of it.

What is the latest firmware, and does someone have it available for download?

I found V8 here, but it was last modified in 2015.

Thanks,

Rob

 

[obtsystems]

You shouldn’t have to go higher, I think v 8 is the highest on the tde.

Have you done a sip trace to see what comes in from the carrier. I would say it is the provider issue and the porting records has not been completed on all carriers

 

[rchorowitz]

I really think it is a carrier issue.

It is bouncing directly to our fail-over POTS lines. I don not think the failed calls are hitting the PBX.

It does look like there were significant changes to the SIP programming if the manual is correct

 

[obtsystems]

There’s more options, but no real change to the sip basic setting. Nothing that stops inbound calls from different carriers on the same trunks

 

[rchorowitz]

With some carriers it is as if the PBX does not recognize it is a DID.

The calls go to intercept, and then we hear the DTMF when we answer.

It must be something in their switch.

Thanks