KX-TDA100D EA04101 error

[RIZWAN1990]

Hi,
i have KX-TDA100D PBX, and when i try to connect PBX with my laptop i am not able to connect it.
i tried both USB and RS232.
for USB i am facing problem with driver software.
with RS232 i am getting error EA04101 cannot open RS port
i am using KX-TDA100D maintenance console
i connected like
PBX (TDA100D) <->null modem<->serial to usb converter <->laptop (windows 7 professional 32bit)
please help me on this case.

 

[obtsystems]

It could be the Maintence tool is lower than the systen software

 

[RIZWAN1990]

hi obtsystems,
thank you for your reply
can you please suggest me the matching maintenance tool version.

 

[Wanet Telecoms]

Use the latest version of the Maintenance console Ver7.8

http://www.wanetelecoms.com