KX-TD1232 with TVS50 Message light not working

[BlueStreak66]

I have a system I'm working on it's a KX-TD1232 with TVS50 voicemail. We added a new extension to is a while back and setup a vm box for it. The message light will not illuminate on the phone.I swapped the phone with a known good one and the same issue. I went in the vm options 6-2-1 and made sure the light was enabled even toggled it off and back on. I check the mailbox cos which is set to 1 and made sure the light was enabled. Is there any other settings that affect the message light? No other extensions are having this issue.

 

[inlsp01]

hi
yes you have more way one way shoot 1232 to bin and get buy a new tde solution !!

 

[dalavar01]

Make sure call blocking for that mailbox is not on this also causes the light not to light.

 

[BlueStreak66]

Where is call blocking turned on and off?

 

[BlueStreak66]

Call Blocking
Connects the caller to the Incomplete Call Handling Service without ringing the
subscriber’s extension." If this was on would the extension ring at all? I'm not sure I totally understand this feature?

 

[BlueStreak66]

call blocking is off under AA status, call transfer status.

 

[BTBZ]

Mail box setup maybe all call direct to mailbox will not light message. Disable all calls to mail box. Require 999 setup mailbox COS