KX-NT3XX Series Phones

[kytech2]

Hey Guys,

I just installed a KX-TDE 200 with 35 KX-NT343 telephones and I am getting complaints about the speaker phones breaking up.

All the phones have 2.012 firmware. I am using a Netgear GS748TP POE switch on my own Cat 5e cable run.

Any ideal why the speaker phones are breaking up.

Does anyone know how much power each phone draws from the switch. The Netgear provides 384 watts.

Marc,

 

[obtsystems]

the speakerphones are designed to be used with the person sitting in front of it and not as a conference phone. it will work ok as long as background noise is low.

Other thing is to make sure they dont have the speaker volume up full as it will reduce the mic to stop feed back

 

[kytech2]

Panasonic tech support is suggesting that it could be the LAN.

Any ideals?

 

[rball22]

In my experience ANY IP phone (Nortel, Avaya, Alcatel...etc) does not work well as a speakerphone unless you have it on a dedicated LAN, physically cabled separately from the computer traffic. You could possibly accomplish the same by VLAN on all dedicated ports, but with only 35 phones your switches and time may cost more than the cabling. I agree with support, start investigating the LAN as a possible problem.